Enterprise Logistics Strategy & Growth Lead

Langham Logistics

New Whiteland (IN)

On-site

USD 90,000 - 140,000

Full time

14 days+

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Job summary

Langham Logistics in Greenfield, IN is seeking a Strategic Account Manager to lead and grow relationships with top enterprise clients. You will own the end-to-end client journey—from onboarding and operational implementation to long-term account retention, organic revenue growth, and service expansion across our cold-chain warehousing and freight networks.

Working cross-functionally with operations, IT, engineering, and executive leadership, you will act as the strategic advocate for our life

Qualifications

5-10+ years in account management, client retention, and team leadership in logistics.
Bachelor's degree in business, supply chain, or related field.
Experience with warehousing and transportation management, life sciences/cold-chain.
Proven success growing accounts and negotiating scope changes with executives.

Responsibilities

Build and maintain multi-threaded relationships with client stakeholders.
Own client onboarding, implementation, and go-live with cross-functional teams.
Manage contracts, invoicing, and drive EBITDA and Net Revenue Retention.
Lead weekly KPI reporting and Quarterly Business Reviews with data-driven insights.
Identify expansion opportunities across transport, air freight, and cold-chain.
Gather client feedback to drive internal improvements and mitigate risks.
Mentor SARs to ensure SLA delivery and service excellence.