Office Operations Supervisor - Lead a Dynamic Team (Hybrid)

Echo Global Logistics, Inc; Kansas City (MO); Hybrid; USD 42,000 - 65,000; Full time

Job summary

Echo Global Logistics, Inc is seeking an Office Supervisor to oversee the daily operations of the office staff in the Kansas City area. The role emphasizes coordinating clerical tasks, workflow improvements, and ensuring smooth communication with the CSR team.

The candidate should bring solid Microsoft 365 proficiency, strong leadership, and a customer-service mindset to support a fast-paced logistics environment.

Qualifications

• Proficient with Microsoft 365 tools.
• Strong communication and leadership skills.
• Ability to multitask and prioritize tasks.
• Customer service-oriented approach to work.

Responsibilities

• Supervising administrative staff, including office clerks.
• Supervising paperwork filing and imaging.
• Supervising office hours and time cards; resolving personnel issues.
• Ensuring proper communication between a terminal and the CSR team.

Skills

Microsoft 365

Leadership

Multitasking

Customer service

Job description

Echo Global Logistics, Inc is seeking an Office Supervisor to oversee the daily operations of the office staff in the Kansas City area. The role emphasizes coordinating clerical tasks, workflow improvements, and ensuring smooth communication with the CSR team.

The candidate should bring solid Microsoft 365 proficiency, strong leadership, and a customer-service mindset to support a fast-paced logistics environment.