Enterprise LMS Operations & Governance Lead

DuraServ; Coppell (TX); On-site; USD 65,000 - 90,000; Full time

Benefits offered by this job

Medical, dental, vision

401K with company match

Life insurance

On-site Coppell office

Job summary

DuraServ Corporate Office in Coppell, TX is seeking an experienced LMS Administrator to manage day-to-day operations, governance, and reporting for the learning platform used across the organization.

You will configure, publish, troubleshoot, and continuously improve the LMS so content, data, and learner experiences are accurate and effective for onboarding, compliance, and development.

Qualifications

• 7+ years of LMS administration or related fields such as learning technology or HR systems.
• Experience administering LMS platforms, content publication, user management, and LMS reporting.
• Strong attention to detail, problem-solving, and ability to manage multiple priorities in a fast-paced HR environment.
• Clear communication across technical and non-technical audiences.

Responsibilities

• Manage day-to-day LMS operations: configuration, user support, permissions, course publication, assignments, and data accuracy.
• Load, configure, test, publish, maintain, and retire content and AI-enabled features per standards.
• Troubleshoot issues, respond to inquiries, resolve access and completion concerns, escalate as needed.
• Develop, analyze, and distribute LMS reports and dashboards; provide LMS training and guidance to promote adoption.

Skills

LMS operations

Taxonomy governance

Troubleshooting

AI-enabled LMS

Data integrity

Communication

Education

High School diploma

Bachelor's degree preferred

Tools

Job description

DuraServ Corporate Office in Coppell, TX is seeking an experienced LMS Administrator to manage day-to-day operations, governance, and reporting for the learning platform used across the organization.

You will configure, publish, troubleshoot, and continuously improve the LMS so content, data, and learner experiences are accurate and effective for onboarding, compliance, and development.