Enterprise Key Account Director & AI Solutions Lead

Supermove; United States; Remote; USD 140,000 - 180,000; Full time

Job summary

Supermove is seeking a results-driven professional to own large enterprise accounts from signature through first renewal. You will coordinate implementation managers, support engineers, product, and sales while actively contributing hands-on work—from configuring voice agents to ROI analyses.

You’ll balance executive discussions with on-the-ground debugging and optimization. You’ll work with a team to ensure projects launch on time, deliver promised outcomes, and expand relationships.

Qualifications

• Experience leading complex client projects end to end.
• Proven ability to coordinate across multiple stakeholders.
• Ability to read technical specs and discuss integrations with engineers.

Responsibilities

• Own the relationship and results for top accounts from sponsor to ops leads.
• Run implementations as projects with discovery, scope, plan, milestones, go-live.
• Plan and lead onsite working sessions and drive decisions.
• Design how AI fits into customer operations and define workflows.
• Stay hands-on with agents post-launch, tune playbooks, measure ROI.
• Be the customers' voice inside Supermove to influence product and engineering
• Prove ROI with data and build dashboards or analyses
• Identify risks early and align with sales to ensure delivery and growth

Skills

Enterprise projects

Client facing

Executive communication

Program management

Technical acumen

Tools

APIs & webhooks

SQL

Job description

Supermove is seeking a results-driven professional to own large enterprise accounts from signature through first renewal. You will coordinate implementation managers, support engineers, product, and sales while actively contributing hands-on work—from configuring voice agents to ROI analyses.

You’ll balance executive discussions with on-the-ground debugging and optimization. You’ll work with a team to ensure projects launch on time, deliver promised outcomes, and expand relationships.