Enterprise ITAM Asset Analyst & Data Governance

Intellias; Chicago (IL); Hybrid; USD 65,000 - 90,000; Full time

Job summary

Intellias in Chicago seeks an Asset Analyst to manage hardware and software assets across their lifecycle, maintaining precise records in ServiceNow and related systems while collaborating with IT, Procurement, Finance and Security.

You will analyze data quality, support audits, and drive governance, process improvement, and cost optimization through asset visibility and lifecycle control. Strong Excel and ITAM knowledge are required.

Qualifications

• Associate or bachelor’s degree in IT, Business, Supply Chain, Finance, or a related field, or equivalent experience.
• Experience in IT Asset Management, Hardware Asset Management, Software Asset Management, inventory management, procurement, IT operations, service management, or related discipline.
• Knowledge of hardware lifecycle management, inventory controls, reconciliation, chain of custody, and asset data-quality practices.
• Knowledge of software licensing concepts, entitlements, deployments, allocations, contracts, renewals, compliance, and license optimization.
• Experience using ServiceNow ITAM/CMDB/ITSM or similar asset management platform.
• Proficiency in Microsoft Excel and the ability to analyze, reconcile, and present data.
• Strong analytical, problem-solving, organizational, documentation, and time-management skills.
• Excellent written and verbal communication skills across technical and business teams.
• Ability to manage multiple priorities with accuracy and confidentiality.

Responsibilities

• Manage hardware assets across the lifecycle including planning, procurement, reception, inventory, deployment, transfer, refresh, reclamation, retirement, and disposal.
• Maintain accurate hardware asset records (serial number, model, user, location, stockroom, lifecycle status, ownership, financials).
• Coordinate receiving, tagging, inventory control, audits, stockroom activities, and asset reconciliation.
• Process asset transfers, returns, recoveries, reassignments, upgrades, and lifecycle exceptions.
• Support laptop refresh, reclamation, redeployment, and secure disposal initiatives.
• Investigate and resolve missing, duplicate, or inaccurate hardware records; ensure chain-of-custody documentation.
• Align asset handling with policies and control requirements.

Skills

ServiceNow ITAM

Asset data analysis

Excel

IT Asset Management

Troubleshooting

Education

Associate or bachelor’s degree in IT/Business/Supply Chain/Finance or related field

Tools

ServiceNow ITAM

CMDB

Excel

Microsoft Intune

Configuration Manager (SCCM)

Jamf

Job description

Intellias in Chicago seeks an Asset Analyst to manage hardware and software assets across their lifecycle, maintaining precise records in ServiceNow and related systems while collaborating with IT, Procurement, Finance and Security.

You will analyze data quality, support audits, and drive governance, process improvement, and cost optimization through asset visibility and lifecycle control. Strong Excel and ITAM knowledge are required.