IT Asset Management Analyst: CMDB & Lifecycle Expert

RL Canning, Inc.; Chicago (IL); On-site; USD 34,000 - 40,000; Full time

Benefits offered by this job

Short-Term Disability Insurance

AD&D and Life Insurance

401(k) with employer matching

Paid Time Off

Paid Holidays

Job summary

RL Canning, Inc. is seeking an IT Asset Management Analyst to join our IT team in Chicago. You will manage hardware and software assets, maintain CMDB accuracy, and optimize procurement strategies within ITIL-aligned processes.

The role requires hands-on experience with asset management tools (ServiceNow or FreshService) and strong collaboration with procurement, finance, and IT operations. A focus on compliance, reporting, and sustainability is essential.

Qualifications

• 2+ years of IT Asset Management experience in a large org or healthcare setting.
• Proficiency with IT asset management tools such as ServiceNow or FreshService.
• Experience with CMDB administration and ITIL concepts preferred.
• Basic understanding of hardware/software lifecycle management.

Responsibilities

• Manage the full IT asset lifecycle from procurement to disposal for hardware and software.
• Maintain an accurate inventory of all IT assets including licenses and maintenance contracts.
• Administer CMDB and ensure data accuracy per ITSM standards.
• Improve asset management processes, tagging, audits, and sustainability efforts.
• Ensure regulatory and policy compliance, assess asset-related risks.
• Produce KPIs and analytics to inform strategic procurement decisions.
• Collaborate with procurement, finance, IT operations, and security teams.
• Oversee physical inventories and asset replenishment planning.
• Negotiate vendor contracts and monitor performance.
• Report asset status, end-of-life, license positions, and compliance metrics.
• Promote sustainable asset management practices; support SAM processes.

Skills

IT Asset Management

CMDB administration

ITIL framework

Vendor management

Scripting/PowerShell

ServiceNow

FreshService

Education

ITAM certification (CITAM/CHAMP) or ITIL Foundation

Tools

ServiceNow

FreshService

CMDB tooling

Job description

RL Canning, Inc. is seeking an IT Asset Management Analyst to join our IT team in Chicago. You will manage hardware and software assets, maintain CMDB accuracy, and optimize procurement strategies within ITIL-aligned processes.

The role requires hands-on experience with asset management tools (ServiceNow or FreshService) and strong collaboration with procurement, finance, and IT operations. A focus on compliance, reporting, and sustainability is essential.