Enterprise IT Support & Systems Admin I

Harbor Industries; Charlevoix (MI); On-site; USD 42,000 - 62,000; Full time

Benefits offered by this job

Health insurance

401k match

Paid time off

Tuition reimbursement

Life insurance

Dental and vision

Job summary

Harbor Industries is seeking an Enterprise Admin I to provide first-level technical IT support, diagnosing and remedying issues for internal users. You will manage requests through our IT support system and coordinate with the Enterprise Support Supervisor on projects.

Responsibilities include setting up workstations, supporting ERP (IFS), ChromeOS devices, and AV equipment, plus travel to Harbor facilities about twice yearly. A year of related experience or a CS-related degree is preferred.

Qualifications

• 1 year of related experience or current college student pursuing a degree in computer science or a related field.
• Familiarity with Networking Fundamentals.
• Experience with email systems (Google Apps, Email Clients/Protocols).
• Working knowledge of MS Office, Google Docs, and/or other office computing tools.

Responsibilities

• Provide first level technical support to users and diagnose IT issues.
• Set up and support workstations, laptops, networking hardware, phones, printers, and AV equipment.
• Support ERP application (IFS) issues and ChromeOS devices.
• Travel to Harbor facilities approximately 2x per year and coordinate with vendors as needed.
• Automate manual processes to improve efficiency and respond to end-user requests.

Skills

Networking basics

Google Apps

MS Office

Help desk

Education

Pursuing CS degree or related field

Tools

IFS ERP

ChromeOS

Printers/AV equipment

Job description

Harbor Industries is seeking an Enterprise Admin I to provide first-level technical IT support, diagnosing and remedying issues for internal users. You will manage requests through our IT support system and coordinate with the Enterprise Support Supervisor on projects.

Responsibilities include setting up workstations, supporting ERP (IFS), ChromeOS devices, and AV equipment, plus travel to Harbor facilities about twice yearly. A year of related experience or a CS-related degree is preferred.