Enterprise IT Operations Leader | Drive Reliability

Uline

Glenview (IL)

On-site

USD 140,000 - 180,000

Full time

8 days ago

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Benefits offered by this job

Health insurance

401(k) match

Bonus programs

Paid holidays

Paid time off

Tuition assistance

On-site cafe

Fitness center

Walking trails

Job summary

Uline seeks a Senior IT Operations Manager to lead enterprise IT operations across North America, ensuring reliable, high-quality technology services. You will build high-performing teams and partner with business leaders to drive improvements and align IT with strategic goals.

You will translate complex operational findings into clear recommendations for leadership, oversee disaster recovery initiatives, and guide initiatives that strengthen operational resilience and service delivery in a

Qualifications

Bachelor's degree required.
10+ years in IT operations, including 24/7 IT Service Desk management.
Proven experience leading a team.
Ability to manage multiple priorities in a fast-paced IT environment.
Excellent collaboration, problem solving and communication skills.

Responsibilities

Lead enterprise IT operations across North America.
Develop high-performing teams and partner with business leaders.
Analyze performance trends to identify opportunities and improve service delivery.
Translate complex findings into clear leadership recommendations.
Provide strategic leadership for disaster recovery initiatives.