Enterprise IT O&M Lead — Network, Systems & DB

General Dynamics Information Technology; Washington (District of Columbia); On-site; USD 119,000 - 161,000; Full time

Benefits offered by this job

AI-powered career tool

Internal mobility team

Comprehensive benefits and wellness

Military-friendly workplace

Job summary

General Dynamics Information Technology (GDIT) seeks an Operations and Maintenance (O&M) Lead to oversee enterprise IT operations including network and systems engineering, and database administration. You will manage distributed teams across multiple U.S.

sites with primary onsite leadership in Washington, DC, focusing on stability, security, and continuous modernization. The ideal candidate has a strong technical leadership background, customer engagement skills, and a track record of managing

Qualifications

• 9+ years of related experience in enterprise IT operations or O&M team leadership
• Experience supervising distributed technical teams across multiple geographic locations
• Strong background in network operations, systems administration, or database engineering

Responsibilities

• Lead O&M teams across network engineering, systems engineering, and database administration, including personnel located at multiple sites across the U.S.
• Drive operational excellence by championing continual service improvement, modernization, automation, and reliability enhancements
• Own and manage enterprise SLAs, performance metrics, and service delivery expectations; ensure all operational commitments are met or exceeded
• Oversee daily operational activities including monitoring, incident response, change management, patching, backups, and preventative maintenance
• Coordinate and execute upgrades, lifecycle management, and configuration changes impacting enterprise production environments
• Maintain operational documentation, SOPs, runbooks, configuration baselines, and compliance records
• Partner closely with customer stakeholders to understand mission needs, communicate impacts, and build strong, trust-based relationships
• Provide senior-level technical leadership and guidance to resolve complex issues across O&M disciplines
• Ensure compliance with security requirements, accreditation standards, and enterprise governance processes
• Effectively manage distributed team workload, staffing, scheduling, and performance
• Support enterprise projects, migrations, and modernization efforts that influence operational environments and service continuity
• Deliver clear operational reporting on system health, SLAs, incidents, risks, and improvement initiatives

Skills

Information Technology Operations

Network Engineering

Operational Activities

Technical Leadership

Education

Bachelor’s degree in IT, engineering, or related field

Job description

General Dynamics Information Technology (GDIT) seeks an Operations and Maintenance (O&M) Lead to oversee enterprise IT operations including network and systems engineering, and database administration. You will manage distributed teams across multiple U.S.

sites with primary onsite leadership in Washington, DC, focusing on stability, security, and continuous modernization. The ideal candidate has a strong technical leadership background, customer engagement skills, and a track record of managing