Enterprise IT Asset & Workspace Solutions Analyst

Themesoft Inc; Austin (TX); On-site; USD 90,000 - 120,000; Full time

Job summary

Themesoft Inc is seeking a motivated Solution Business Analyst (Staff) to support enterprise IT asset and workspace management solutions. The role is cross‑functional and works with IT, Security, Finance, and engineering to ensure stable and efficient service operations.

The ideal candidate has 1–3 years in IT asset management or related operations, strong MS Office skills, and experience with enterprise SaaS support. Bilingual Korean is a plus and internal career growth is supported.

Qualifications

• Bachelor’s degree or equivalent work experience.
• 1–3 years in IT asset management or related operations.
• Proficiency with Excel, Word, PowerPoint.
• Experience with enterprise SaaS product support (3+ years).
• Strong communication and project management skills.

Responsibilities

• Support and operate IT asset and facility management services for internal customers.
• Coordinate with internal teams to ensure smooth service operations.
• Document market and customer needs with engineering for product features.
• Analyze product and market data via sales, CS teams, and end users.
• Collaborate with IT, Security, and Finance to improve mobility/workspace solutions.
• Monitor competitive landscape and contribute to strategy discussions.
• Create and maintain solution documentation and reports.

Skills

IT asset mgmt

Service operations

Project management

Communication skills

Cross-functional collaboration

Education

Bachelor’s degree

Tools

Microsoft Office

Job description

Themesoft Inc is seeking a motivated Solution Business Analyst (Staff) to support enterprise IT asset and workspace management solutions. The role is cross‑functional and works with IT, Security, Finance, and engineering to ensure stable and efficient service operations.

The ideal candidate has 1–3 years in IT asset management or related operations, strong MS Office skills, and experience with enterprise SaaS support. Bilingual Korean is a plus and internal career growth is supported.