Enterprise Implementation Project Lead

Doist; Chicago (IL); Hybrid; USD 130,000 - 150,000; Full time

Benefits offered by this job

Stock options

Wellness stipend

Parental leave

PTO & holidays

Job summary

FourKites is seeking an Implementation Project Manager to lead enterprise-scale supply chain visibility deployments for Global 1000 clients. You will orchestrate end-to-end programs, manage budgets from $150K to $1M+, and coordinate cross-functional teams across time zones to deliver on time and within scope.

You’ll drive governance with executives, track KPIs, mitigate risks, and ensure smooth adoption of our platform.

Qualifications

• 7+ years of project management experience delivering enterprise software implementations.
• 3+ years in supply chain, logistics, transportation, or ERP environments.
• Experience managing project budgets of $100K+ including forecasting, variance analysis, and financial reporting to executive stakeholders.
• Experience managing multiple concurrent enterprise implementations (3-5+ projects) with competing priorities and shared resource pools.
• Deep understanding of ERP systems and supply chain software including integration patterns, data flows, and implementation best practices.
• Familiarity with transportation modes (FTL, LTL, intermodal, ocean, air) and logistics documentation (BOL, POD, ASN/856, load tender/204).
• Experience with SaaS implementation models including discovery, configuration, integration, UAT, training, and go-live phases.
• Strong proficiency with project management tools (e.g., Jira, Asana, Microsoft Project, Salesforce) and collaboration platforms.
• Able and willing to travel to customer sites for kickoffs, critical milestone meetings, and go-live support (10-20% travel expectation).

Responsibilities

• Oversee end-to-end delivery of enterprise supply chain visibility implementations from contract signature through hypercare transition, serving as the single point of accountability for project success.
• Develop and maintain comprehensive program plans including detailed project schedules, resource allocation plans, budget forecasts, risk registers, and milestone tracking across multiple concurrent implementations.
• Manage project budgets ranging from $150K to $1M+, tracking burn rates, forecasting resource needs, managing scope changes, and ensuring delivery within approved financial parameters.
• Lead formal governance including executive steering committees, weekly status reviews, monthly business reviews, and quarterly program assessments with C-suite stakeholders.
• Coordinate cross-functional delivery teams including Customer Implementation Engineers, Solution Architects, Carrier Operations Specialists, and third‑party integration partners across multiple time zones.
• Establish and monitor project KPIs including schedule adherence, budget variance, scope change velocity, customer satisfaction scores, and post‑implementation value realization metrics.
• Identify, assess, and mitigate project risks including technical integration challenges, resource constraints, stakeholder alignment issues, and external dependencies.
• Manage change control processes including scope assessment, impact analysis, stakeholder approval, and contract amendment coordination.
• Drive adoption of FourKites' standard implementation methodology while adapting approaches to customer‑specific needs and organizational constraints.

Skills

Project management

Supply chain knowledge

Budget management

Stakeholder management

ERP systems knowledge

Cross-functional collaboration

Travel willingness

Tools

Jira

Asana

Microsoft Project

Salesforce

Job description

FourKites is seeking an Implementation Project Manager to lead enterprise-scale supply chain visibility deployments for Global 1000 clients. You will orchestrate end-to-end programs, manage budgets from $150K to $1M+, and coordinate cross-functional teams across time zones to deliver on time and within scope.

You’ll drive governance with executives, track KPIs, mitigate risks, and ensure smooth adoption of our platform.