Enterprise HVAC Key Account Leader

Capstone Mechanical, LP.

Kansas City (MO)

Hybrid

USD 90,000 - 150,000

Full time

14 days+

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Job summary

Capstone Mechanical, LP. is seeking a Key Account Manager to own a portfolio of premier commercial HVAC customers. You will drive retention, growth, and customer satisfaction across multiple sites, orchestrating service delivery, capital projects, and technology solutions.

Collaboration with executive sponsors and cross-functional teams is essential. The role emphasizes strategic account leadership, enterprise pricing, and shaping offerings through customer insights, with no new customer

Qualifications

  • Bachelor’s degree required; 7+ years HVAC/service or sales experience preferred.
  • Experience navigating multi-site, enterprise accounts and complex service contracts.
  • Strong understanding of building automation and controls for large facilities.

Responsibilities

  • Lead deep relationships with top-tier, multi-site customers to align with corporate objectives.
  • Identify and pursue enterprise service expansions, major upgrades, and multi-year partnerships.
  • Own and negotiate enterprise service agreements, pricing, and scope.
  • Architect solutions across service maintenance, capital projects, and energy optimization.
  • Coordinate with Sales, Service, Operations, and Product teams to deliver value.
  • Provide executive briefings and strategic account reviews; oversee forecasts and resources.

Skills

HVAC systems
Building automation
Financial analysis (ROI)
Reading drawings
Microsoft Office
Microsoft Dynamics 365

Education

Bachelor’s Degree in Business/Marketing/Engineering
High School/Trade School Diploma with 7+ years HVAC experience

Tools

Microsoft Dynamics 365

Job description

Capstone Mechanical, LP. is seeking a Key Account Manager to own a portfolio of premier commercial HVAC customers. You will drive retention, growth, and customer satisfaction across multiple sites, orchestrating service delivery, capital projects, and technology solutions.

Collaboration with executive sponsors and cross-functional teams is essential. The role emphasizes strategic account leadership, enterprise pricing, and shaping offerings through customer insights, with no new customer

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