Strategic Account Manager

CK Control Temp, Inc.; New Jersey; On-site; USD 90,000 - 130,000; Full time

Job summary

CK Control Temp, Inc. is seeking a Strategic Account Manager to develop and maintain long-term relationships with high-value HVAC and light commercial clients.

The role focuses on revenue growth, customer satisfaction, and positioning the company as a trusted partner for systems, maintenance, and energy solutions. You will lead account plans, negotiate contracts, coordinate with service and installation teams, and identify new opportunities through market research and referrals to expand our

Qualifications

• Bachelor’s degree in business or related field, plus 8+ years of relevant experience.
• Minimum of 10 years HVAC selling experience.
• Strong sales, prospecting, presentation and negotiation abilities.
• Excellent verbal and written communication and interpersonal skills.

Responsibilities

• Build and manage relationships with strategic accounts and serve as primary contact for high-value HVAC clients.
• Identify new business opportunities within existing accounts and develop account plans to meet revenue targets.
• Collaborate with Service and Construction teams to deliver tailored HVAC solutions and coordinate projects.
• Lead contract negotiations, pricing strategies, and proposal development.
• Maintain CRM records, forecasts, and account performance metrics; drive customer satisfaction and retention.
• Initiate contact with potential customers via phone, email, and in-person meetings.

Skills

Strategic account mgmt

HVAC knowledge

Sales & negotiations

Presentation skills

CRM proficiency

Relationship building

Communication

Time management

Education

Bachelor's degree in business/related field

Tools

CRM software

Job description

C-K Control Temp is seeking a Strategic Account Manager responsible for developing and maintaining long-term relationships with very visible key commercial and light industrial clients within the HVAC/ Professional Mechanical Services Industry. This role focuses on driving revenue growth, ensuring customer satisfaction, and positioning the company as a trusted partner for all systems, maintenance, and energy solutions.

Responsibilities:

• Build and manage relationships with strategic accounts
• Serve as the primary point of contact for high-value HVAC clients
• Identify new business opportunities within existing accounts.
• Develop and execute account plans to achieve revenue and growth targets
• Collaborate with internal teams (Service, Construction) to deliver tailored HVAC solutions
• Lead contract negotiations, pricing strategies, and proposal development
• Monitor project execution and ensure customer satisfaction and retention
• Analyze client needs related to energy efficiency, system performance, and regulatory compliance
• Maintain CRM records, forecasts, and account performance metrics
• Seek ou new sales opportunities through market research, networking, referrals, and following up on company-provided leads.
• Initiate contact with potential customers via phone, email, and in-person meetings.
• Conduct on-site visits to assess existing systems, identify customer needs, and determine desired outcomes.
• Explain the features and benefits of the company's products and services, addressing any customer concerns.
• Present clear, accurate, and detailed proposals, contracts, and sales agreements.
• Negotiate pricing and terms to secure sales.
• Build and maintain strong, lasting relationships with both new and existing customers to foster loyalty and repeat business.
• Ensure a seamless transition for customers by coordinating with installation and service teams.
• Strong collaboration with Operations and Leadership Teams.
• Maintain accurate records of sales activities, customer interactions, and the sales pipeline using CRM software.
• Stay up to date on industry trends, new products, and competitors to provide informed recommendations to customers.
• Participate in sales meetings, training sessions, and networking events.
• Strive to consistently meet and exceed sales targets and quotas.

Qualifications:

• Bachelor’s degree in business, related field and / or equivalent years of experience in a similar role (at least 8+ years)
• Understanding of HVAC systems, products, and services is required to assist customers effectively.
• Minimum of 10 years of HVAC selling experience.
• Strong sales skills, including prospecting, presentation, and negotiation abilities, are essential.
• Excellent verbal and written communication, as well as strong interpersonal skills, to build trust and rapport with customers.
• Candidates should be self-motivated, results-oriented, highly organized, and possess excellent time management skills.
• A valid driver's license and a clean driving record are often required for on-site client visits.
• Knowledge of safety regulations and standards.
• Strong work ethic, integrity, and reliability.
• Attention to detail and commitment to quality.