Enterprise HCM Implementation Consultant

ADP; Florida; Hybrid; USD 80,000 - 110,000; Full time

Job summary

WorkForce Software, an ADP company, is seeking a Functional Implementation Consultant to drive enterprise HR technology implementations and client relationships after a sale. You will design and build complex WorkForce solutions for Fortune 500 clients, delivering onboarding experiences and collaborating across client teams to ensure success.

The role emphasizes strong communication, relationship building, and the ability to travel up to 25% while working in a hybrid setup at Maitland, FL or

Qualifications

• You have at least 2 years of experience working in software implementations, specifically workforce management.
• Responsible for gathering and identifying customer business requirements from users, customers, and other stakeholders; this includes creating, maintaining business requirements documents, noticeable use cases and process diagrams.
• Become familiar with aspects of labor laws as it pertains to time and attendance rules, scheduling, and leaves of absences.
• You have intermediate to advanced Microsoft Office skills with a strong emphasis on Excel
• You have experience with Waterfall or Agile methodologies
• You will have the ability to travel up to 25% with the potential for international travel
• You’re able to work hybrid in either Maitland, FL or Livonia, MI office

Responsibilities

• Onboard Clients. You'll create exceptional onboarding experiences for each product or service implementation.
• Implement WorkForce Software Technologies. You will analyze existing systems, interface requirements, and business processes. You will incorporate new processes, tools, and approaches when recommending and implementing the WorkForce solution.
• Partner Internally. You will collaborate with associates in sales and support and exchange routine information with members of the client project team, including priorities, timeliness, and issues as they arise.
• Multi-Task & Communicate. You will work on multiple time-sensitive projects and follow-up items simultaneously. You will share essential information with clients and the teams you work with at ADP.

Skills

Workforce implementation

Requirements gathering

Labor law knowledge

Excel

Agile/Waterfall

Travel readiness

Hybrid work

Job description

WorkForce Software, an ADP company, is seeking a Functional Implementation Consultant to drive enterprise HR technology implementations and client relationships after a sale. You will design and build complex WorkForce solutions for Fortune 500 clients, delivering onboarding experiences and collaborating across client teams to ensure success.

The role emphasizes strong communication, relationship building, and the ability to travel up to 25% while working in a hybrid setup at Maitland, FL or