Enterprise Growth Partner for SaaS & Restaurant Tech

Deliverect; New York (NY); On-site; USD 110,000 - 170,000; Full time

Benefits offered by this job

Learning budget

Cutting-edge releases

Global team

Unicorn company

Regionally tailored rewards

Job summary

Deliverect is seeking an Enterprise Account Manager to lead long-term relationships with our largest US and Canada customers. You will drive net revenue growth, ensure high customer satisfaction, and identify expansion opportunities, acting as a trusted strategic advisor and growth partner.

You will partner with cross-functional teams to optimize Deliverect’s omni-channel solutions and ensure customers maximize platform value, accelerating adoption and measurable business impact.

Qualifications

• 3+ years in Account Management, Customer Success, or similar B2B SaaS/restaurant tech.
• Proven ability to manage complex client relationships and drive growth.
• Strong executive presence with capability to influence stakeholders from operations to C-suite.
• Knowledge of restaurant tech, order management, POS integrations, and third-party channels.
• Analytical mindset using usage data to guide strategy.

Responsibilities

• Own growth and retention for top US/Canada accounts, driving net revenue retention.
• Serve as primary commercial and strategic contact from store level to C-suite.
• Meet or exceed revenue and retention targets by expanding within existing accounts.
• Advise on product adoption, provide guidance and best practices.
• Collaborate with CS, Sales, Solutions Eng, Product, Marketing, Support.
• Identify operational risks and opportunities from platform usage data.

Skills

Account management

Customer success

Relationship building

Negotiation

Education

Bachelor’s degree in Business, Communications, or related field

Tools

CRM software

Data analytics

Job description

Deliverect is seeking an Enterprise Account Manager to lead long-term relationships with our largest US and Canada customers. You will drive net revenue growth, ensure high customer satisfaction, and identify expansion opportunities, acting as a trusted strategic advisor and growth partner.

You will partner with cross-functional teams to optimize Deliverect’s omni-channel solutions and ensure customers maximize platform value, accelerating adoption and measurable business impact.