Enterprise Food Retail Customer Success Manager - Growth
A-Gas in the Americas
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Benefits offered by this job
Job summary
A-Gas in the Americas is seeking a Customer Success Manager to own strategic relationships with enterprise food retailers across the United States. This role acts as the commercial quarterback for a portfolio that includes refrigerant supply, buyback, Rapid Recovery, reclamation, carbon programs, and reporting.
The successful candidate will translate commitments into coordinated execution, measurable value, and durable growth.
Qualifications
- 5+ years in strategic account management or related commercial roles.
- Experience managing complex B2B accounts with multiple stakeholders.
- Experience in food retail or regulated services preferred.
- Commercial acumen with pricing, contracts, margins and forecasting.
- Strong relationship-building and communication skills.
Responsibilities
- Own the account strategy and growth for an assigned portfolio of enterprise food retail customers.
- Develop account plans mapping stakeholders, priorities, and expansion opportunities.
- Protect and grow revenue through renewals and cross-selling.
- Lead business reviews and coordinate cross-functional actions.
- Coordinate with operations, logistics, finance to deliver enterprise experience.
- Monitor performance, forecast demand, and manage risks and escalations.
Skills
Education
Tools
Job description
A-Gas in the Americas is seeking a Customer Success Manager to own strategic relationships with enterprise food retailers across the United States. This role acts as the commercial quarterback for a portfolio that includes refrigerant supply, buyback, Rapid Recovery, reclamation, carbon programs, and reporting.
The successful candidate will translate commitments into coordinated execution, measurable value, and durable growth.
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