Enterprise Digital Programs Director

Patterson Companies; Northern (KY); On-site; USD 139,000 - 186,000; Full time

Job summary

Patterson Companies seeks a Digital Operations Director to lead enterprise digital platforms, governance, and performance. You will shape strategy, oversee cross-functional programs, and drive customer-centric digital experiences across e-commerce and web services.

Responsibilities include portfolio execution, budgets, and oversight of AI/emerging tech governance, while collaborating with executives to optimize platform performance and business outcomes. Travel up to 10% may be required.

Qualifications

• Bachelor's degree in Business, Marketing, Computer Science, or a related field or equivalent experience.
• 10 years of progressive experience in digital commerce, digital product management, e-commerce operations, or web operations.
• 5 years of leadership or management experience.

Responsibilities

• Lead enterprise digital governance and portfolio execution to align with business objectives.
• Set portfolio priorities, budgets, and performance management to support digital initiatives.
• Oversee digital commerce activities, web services, and product delivery outcomes.
• Direct lifecycle management and performance of digital products and web capabilities.
• Guide enterprise-wide digital initiatives and complex projects with program/workstream leaders.
• Oversee website operations, content delivery, traffic management, and platform maintenance.
• Evaluate digital commerce performance via metrics, analytics, and risk assessments.
• Establish governance for AI and emerging tech with policies and risk controls.

Skills

Digital governance

Portfolio management

Stakeholder management

Budgeting and resource planning

Agile / Scrum

Communication and leadership

Education

Bachelor's degree in Business/Marketing/CS

PMP - Project Management Professional

PMI-ACP - Agile Certified Practitioner

Tools

AI governance frameworks

Job description

Patterson Companies seeks a Digital Operations Director to lead enterprise digital platforms, governance, and performance. You will shape strategy, oversee cross-functional programs, and drive customer-centric digital experiences across e-commerce and web services.

Responsibilities include portfolio execution, budgets, and oversight of AI/emerging tech governance, while collaborating with executives to optimize platform performance and business outcomes. Travel up to 10% may be required.