Enterprise Deployment Architect

Rec Technologies; San Francisco (CA); On-site; USD 120,000 - 200,000; Full time

Benefits offered by this job

Equity

Flexible PTO

Health insurance

401(k) plan

In-office SF

Job summary

Rec Technologies, based in San Francisco, seeks a Deployment Strategist to help define operations, business strategy, and culture. You will collaborate with leadership across operations, sales, product, and engineering to ensure success with our largest city partners.

You will lead city onboarding, manage executive relationships, and advocate for product needs. This hands-on, strategic role combines client leadership with execution on long-term, complex projects in a growing B2B SaaS environment.

Qualifications

• 3-6 years working in Customer Success at a tech company or startup, or with enterprise clients.
• 2+ years experience managing enterprise-level clients.
• Strong ability to communicate data-driven insights to senior stakeholders.

Responsibilities

• Onboard, retain, and grow city partner accounts and renewals.
• Own the customer relationship with city executives and senior leadership.
• Build and refine customer success processes and playbooks for scale.
• Synthesize learnings to shape product and business decisions with cross-functional partners.

Skills

Customer success

Enterprise clients

Communication

Project management

Strategic thinking

Problem solving

Entrepreneurial spirit

Resourceful

Job description

Rec Technologies, based in San Francisco, seeks a Deployment Strategist to help define operations, business strategy, and culture. You will collaborate with leadership across operations, sales, product, and engineering to ensure success with our largest city partners.

You will lead city onboarding, manage executive relationships, and advocate for product needs. This hands-on, strategic role combines client leadership with execution on long-term, complex projects in a growing B2B SaaS environment.