Deployment Strategist: Client Rollouts & Product Strategy

Scope; New York (NY); On-site; USD 90,000 - 130,000; Full time

Benefits offered by this job

Healthcare benefits

Paid time off

Parental leave

Job summary

Scope Labs in New York City is seeking a Deployment Strategist to translate client needs into deployment plans, owning the rollout for core engagements and guiding adoption with product and leadership.

You will partner with product and engineering to turn features into tangible client value, lead client communications, and help scale deployment strategies across additional clients as the team grows in person in NYC.

Qualifications

• Experience in client strategy or customer success roles.
• Experience working in cross-functional teams including product, design, and engineering.
• Familiarity with project management tools.

Responsibilities

• Document and organize client feedback and feature requests.
• Create product specifications following established formats.
• Partner with engineering to shepherd features from conception to launch.
• Conduct QA testing to ensure high-quality deliverables.
• Lead client communications via Slack and other channels; participate in weekly client meetings.
• Help maintain client roadmaps and provide updates on delivery progress.
• Learn and champion Scope Labs' weekly release cycle process.
• Participate in sprint planning and engineering coordination.
• Help manage bug triage and prioritization.
• Suggest process improvements and proactively bring up what is / isn’t working.

Skills

Cross-functional collaboration

Client strategy experience

Tools

Asana

Linear

Notion

Jira

Job description

Scope Labs in New York City is seeking a Deployment Strategist to translate client needs into deployment plans, owning the rollout for core engagements and guiding adoption with product and leadership.

You will partner with product and engineering to turn features into tangible client value, lead client communications, and help scale deployment strategies across additional clients as the team grows in person in NYC.