Enterprise Dealer Growth & Success Lead

Amazon Inc.; New York (NY); On-site; USD 150,000 - 210,000; Full time

Job summary

Amazon is seeking a Senior Seller Success Manager for Amazon Autos in New York. You will own the largest dealer group relationships, spanning multiple locations and corporate entities, and craft growth strategies that align rooftop activity with enterprise goals.

You will partner with C‑Suite, regional VPs, and directors to translate strategy into execution, driving product adoption, retention, and account health across the portfolio.

Responsibilities

• Collaborate cross-functionally to advocate for dealer needs, capture product feedback, and close the loop with internal teams and dealers.
• Drive product utilization and minimize churn. Train dealers, coordinate workshops, and implement targeted retention strategies for at‑risk accounts.
• Build the systems that drive consistency at scale. Develop playbooks, workflows, and reporting frameworks that reduce variability across all locations within a dealer group.
• Own group‑level issues and escalations end to end. Diagnose root cause rather than routing symptoms, and drive resolution with the accountable team.
• Own group‑level analytics and performance consultation. Compile group‑level scorecards that translate rooftop activity into enterprise‑level insights.
• Build and execute a growth plan for your dealer group with measurable outcomes and clear success metrics.
• Build and run the operating relationship with your dealer group, establishing recurring cadences at corporate and rooftop levels.
• Own your dealer group’s performance on Amazon end to end, from rooftop General Managers through corporate Directors and C‑Suite executives.

Job description

Amazon is seeking a Senior Seller Success Manager for Amazon Autos in New York. You will own the largest dealer group relationships, spanning multiple locations and corporate entities, and craft growth strategies that align rooftop activity with enterprise goals.

You will partner with C‑Suite, regional VPs, and directors to translate strategy into execution, driving product adoption, retention, and account health across the portfolio.