Account Manager, Amazon Autos

Amazon; Anchorage (AK); Hybrid; USD 48,800 - 104,400; Full time

Job summary

Amazon Autos is seeking a Senior Account Manager with automotive experience to build relationships with dealers, resolve issues, and onboard new dealers to our platform, while shaping scalable processes in a start-up like environment.

You will partner with Seller Experience, Seller Operations, Product Management, Program Management, UX, and dealer leadership, travel to meet dealers, and own end-to-end initiatives from onboarding to optimization.

Qualifications

• 2+ years of programmatic advertising experience.
• Experience with Excel.
• Experience analyzing data to assess performance drivers.
• Experience in omni-channel marketing, SEM or SEO.

Responsibilities

• Communicate effectively with senior leadership and stakeholders.
• Root cause issues and implement scalable solutions.
• Leverage automotive industry knowledge to anticipate challenges.
• Onboard and manage dealer onboarding initiatives, ensuring scalable processes.

Skills

Programmatic advertising

Data analysis

Omni-channel marketing/SEO

Tools

Excel

Job description

Overview

Are you a seasoned automotive professional with an entrepreneurial spirit? Do you thrive in fast‑paced, dynamic environments and relish the challenge of building something new? If so, this Senior Account Manager role could be a great fit for you. Amazon Autos is embarking on an exciting journey to revolutionize the vehicle discovery and shopping experience that connects customers with their new vehicle of choice.

You will work directly with dealers to resolve issues, ideate scalable solutions, build client relationships, and support the onboarding of net‑new dealers to our platform. You should be comfortable managing multiple workflows in a fast‑paced environment and actively participate in continuous improvement initiatives. Above all, you should demonstrate a high level of ownership and the ability to thrive in ambiguity.

The ideal candidate for this role will have at least five years of automotive experience, either at a corporate level or in a dealership (as a General Manager, Sales Manager, or in Finance). If you’re ready to take on a challenging, yet rewarding, role in a start‑up‑like environment, we encourage you to apply for this Senior Account Manager position on the Amazon Autos team.

Key Job Responsibilities

• Effectively and clearly communicate, both in-person and through written mediums, with senior leadership, internal and external stakeholders.
• Function both tactically and strategically to root cause issues and implement scalable solutions.
• Leverage your deep understanding of the automotive industry to bring innovative ideas and anticipate future challenges.
• Thrive in an ambiguous environment, demonstrating the ability to work autonomously and make informed decisions using available data.
• Approach problems with a "scaling mindset," ensuring standardization of processes across the account management team.
• Maintain a keen attention to detail while managing multiple dealerships simultaneously, to appropriately address individual intricacies.

Day in the Life

• You will be based in our office, working in a hybrid capacity.
• You will travel onsite to meet with dealers several times a year across cross‑multiple metro locations.
• You will work cross‑functionally with our internal partners across Seller Experience, Seller Operations, Product Management, Program Management, and UX and externally with GM‑level dealer personnel and/or VP‑level dealer group contacts.
• Your primary responsibilities will include supporting the overall onboarding of new dealers to our marketplace, project‑managing them through the process, resolving escalations/defects and creating scalable processes to address them, and advocating on behalf of the dealers to grow their business on Amazon.

Team

We are a newly formed, rapidly growing team with a vision to create innovative discovery and shopping experiences on Amazon, providing customers better convenience and more selection. We’re collaborating with other experienced teams at Amazon to define the future of how customers research and shop for products in the complex automotive space. This role is part of the Amazon Ads org and is focused on vehicle sales.

Basic Qualifications

• 2+ years of programmatic advertising experience.
• Experience with Excel.
• Experience analyzing data and best practices to assess performance drivers.
• Experience in omni‑channel marketing, search engine marketing or SEO.

Preferred Qualifications

• Experience in e‑commerce or online advertising.
• 5+ years’ automotive or dealership experience.

Equal Opportunity

Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. For individuals with disabilities who would like to request an accommodation, please visit the Amazon Accessibility page.

Compensation

Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $48,800/year in our lowest geographic market up to $104,400/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job‑related knowledge, skills, and experience.