Enterprise Customer Success Trainer

Armstrongs; Ogden (UT); On-site; USD 52,000 - 78,000; Full time

Benefits offered by this job

Competitive compensation

Comprehensive health benefit plans

401(k) retirement plan with company"

Inclusive parental leave

Wellbeing and lifestyle perks

Generous PTO

Job summary

Becklar in Ogden, Utah, seeks a Customer Success Specialist to coordinate between its Connected Safety customers and internal teams. You will train partners on safety solutions, answer questions, and provide technical support while crafting training content and business reports.

This role emphasizes proactive account management and customer advocacy. Ideal candidates hold a Bachelor's in a related field, can travel occasionally, and excel in a fast-paced, team-driven environment.

Qualifications

• Business or Technical Bachelor's degree required
• Energetic and Professional personality
• Ability to occasionally travel
• Proficiency with Microsoft Office/Google Products
• Strong interpersonal skills with the ability to work cohesively within a team environment
• Self-manage with moderate supervision
• Team player with can-do attitude
• Results-oriented, creative-problem solver; Able to meet deadlines
• Attention to detail, focus, follow-up and follow-through; methodical time management

Responsibilities

• Account Management: be the primary liaison with enterprises and resellers for all business functions.
• Client Engagement: research enterprise needs and coordinate solutions with internal partners.
• Content Creation: update training materials for Becklar Workforce Safety solutions.
• Reporting: create and maintain weekly, monthly, and annual reports.
• Industry Knowledge: stay informed on account management and safety tech trends.
• Maintain professionalism, security, and integrity with customers and colleagues.

Skills

Energetic and Professional personality

Strong interpersonal skills

Self-manage with moderate supervision

Team player with can-do attitude

Results-oriented, creative-problem sol

Attention to detail

Able to meet deadlines

Proficiency with Microsoft Office/Goog

Education

Business or Technical Bachelor's degree

Tools

Microsoft Office

Google Workspace

Job description

Becklar in Ogden, Utah, seeks a Customer Success Specialist to coordinate between its Connected Safety customers and internal teams. You will train partners on safety solutions, answer questions, and provide technical support while crafting training content and business reports.

This role emphasizes proactive account management and customer advocacy. Ideal candidates hold a Bachelor's in a related field, can travel occasionally, and excel in a fast-paced, team-driven environment.