Enterprise Customer Success Manager (Fully Remote)

2501; United States; Remote; USD 100,000 - 145,000; Full time

Benefits offered by this job

Remote in EU (CET hours)

Equity

Impactful small team

Job summary

2501 is seeking an Enterprise Customer Success Manager to own post-sale relationships with the largest enterprise accounts. You will drive adoption of 2501 agents in complex infrastructure environments, working across product and engineering teams to align on outcomes.

You must be fluent in French and English with the right to work in France, and comfortable collaborating with SRE and platform teams. This remote EU role offers equity and the chance to ship impact with a small, ambitious team.

Qualifications

• Enterprise CS or TAM background in infrastructure, DevOps, or observability.
• Technical enough to talk with SRE and platform teams.
• Bilingual French & English with right to work in France.

Responsibilities

• Own post-sale relationships with largest enterprise accounts.
• Drive adoption of 2501 agents in complex infrastructure environments.
• Bridge business and technical teams to reduce churn and inform roadmap.

Skills

Enterprise CS/TAM background

French & English bilingual

Job description

• Own post-sale relationships with largest enterprise accounts.
• Drive adoption of 2501 agents in complex infrastructure environments.
• Bridge business and technical teams to reduce churn and inform roadmap.

Who You Are:

• Enterprise CS or TAM background in infrastructure, DevOps, or observability.
• Technical enough to talk with SRE and platform teams.
• Bilingual French & English with right to work in France.

Why You'll Enjoy:

• Fully remote within the EU, core hours in CET.
• Competitive pay and meaningful equity.
• Small team, big impact; work ships to users the same day.

2501

2501 builds autonomous AI agents for shell-based production tasks, using open-source and flagship models to automate incident response. It is a tight-knit team of DevOps and Infra engineers backed by European VC funds.