Enterprise Customer Activation Manager | Bill Pay & Procurement

Ramp; United States; Remote; USD 95,000 - 135,000; Full time

Job summary

Ramp is seeking an Enterprise CSM, Bill Pay & Procurement Specialist to guide upmarket customers through onboarding of Ramp's AP Automation and Procurement products. You will configure workflows to match internal processes and help customers operationalize Ramp's tools to drive efficiency and compliance.

As part of the Customer Activation team, you will shape Ramp's enterprise activation motion for Bill Pay & Procurement and influence the strategy that accelerates adoption and measurable

Responsibilities

• Deliver High-Quality Implementations: Lead Enterprise customers through the end-to-end onboarding of Ramp Bill Pay and Procurement, ensuring fast, accurate, and complete deployment
• Educate customers on Ramp's AP workflows, procurement best practices, approval logic, vendor management, and policy configuration
• Drive Customer Adoption & Business Outcomes: Prevent delays in implementation by proactively identifying blockers and reinforcing the value of adopting Ramp's AP & procurement tools

Job description

About Ramp

About Ramp Ramp is building the smart infrastructure for finance teams, embedded in the transaction flow of every dollar a business spends. We automate how over $200B in annualized spend flows in and out of 70,000+ companies: authorizing payments, flagging risk, categorizing spend, and closing books. The problems are high-stakes, data-dense, and unforgiving. We hire people with high agency and high urgency. We look for slope over intercept. We care less about where you trained and more about what you’ve built. At Ramp, everyone is a builder who owns problems end to end and makes consequential decisions that shape the outcome. The median Ramp customer saves 5% and grows revenue 16% in their first year - far in excess of businesses operating without Ramp. We believe every ambitious company deserves the same. If you want to build systems that directly shape how companies move and manage billions, Ramp is the place to do it.

About the Role

The Enterprise CSM, Bill Pay & Procurement Specialist, ensures Ramp's upmarket customers quickly unlock value from our AP Automation and Procurement products. As part of the Customer Activation team, you'll guide customers through implementation, configure workflows aligned to their internal processes, and help them operationalize Ramp's tools to drive efficiency and compliance. In this role, you will help shape Ramp's Enterprise activation motion for Bill Pay & Procurement and influence the strategy that accelerates customer adoption and business impact.

What You'll Do

• Deliver High-Quality Implementations: Lead Enterprise customers through the end-to-end onboarding of Ramp Bill Pay and Procurement, ensuring fast, accurate, and complete deployment
• Educate customers on Ramp's AP workflows, procurement best practices, approval logic, vendor management, and policy configuration
• Drive Customer Adoption & Business Outcomes: Prevent delays in implementation by proactively identifying blockers and reinforcing the value of adopting Ramp's AP &