Enterprise CSM - Remote, Growth & Renewals

Partner Company; United States; Remote; USD 110,000 - 170,000; Full time

Benefits offered by this job

Equity participation

Remote-first

Professional development budget

Open-source contribution allowance

Vacation 30 days

Job summary

Partner Company is a fast-growing, remote-first technology company helping businesses unlock the potential of automation and AI-powered workflows. The team is distributed across Europe with regular off-sites, emphasizing transparency and collaboration.

The post-sales role manages a portfolio of enterprise customers, guiding onboarding and renewals, and coordinating cross-functional efforts to drive retention and growth in a remote-friendly environment.

Qualifications

• Experience managing enterprise SaaS customers and leading kickoff meetings, onboarding, and quarterly business reviews.
• Technical fluency with APIs, integrations and automation architecture.
• Commercial experience supporting renewals and expansion opportunities including upsell and cross-sell.

Responsibilities

• Manage a portfolio of 30 enterprise customers across EMEA as their post-sales partner.
• Guide customers through onboarding, adoption and renewal, translating product usage into business outcomes.
• Monitor customer health and coordinate solutions across internal teams to drive retention and growth.

Skills

Enterprise SaaS experience

Post-sales & renewals

API integrations

Cross-functional collaboration

Job description

Partner Company is a fast-growing, remote-first technology company helping businesses unlock the potential of automation and AI-powered workflows. The team is distributed across Europe with regular off-sites, emphasizing transparency and collaboration.

The post-sales role manages a portfolio of enterprise customers, guiding onboarding and renewals, and coordinating cross-functional efforts to drive retention and growth in a remote-friendly environment.