Enterprise CS Engineer: Integrations & Platform Solutions

Whatnot; Seattle (WA); Hybrid; USD 170,000 - 190,000; Full time

Benefits offered by this job

Flexible Time Off Policy

Health insurance options

Home office set-up allowance

Monthly wellness allowance

Retirement 401(k) offering

Parental leave (16 weeks paid)

Job summary

Whatnot is seeking a Customer Success Engineer to support enterprise sellers by implementing bespoke solutions on its APIs. This role involves direct collaboration with technical teams and requires strong problem-solving skills.

Ideal candidates have over 5 years of experience in startups and a Bachelor’s degree in Computer Science. Benefits include flexible time off, health insurance, and a supportive work-from-home policy.

Qualifications

• 5+ years of Customer Success Engineering experience in high-growth startups.
• Strong written and oral communication skills.
• Ability to work with customers directly and manage expectations.

Responsibilities

• Partner with enterprise sellers to develop custom integrations.
• Act as the bridge between customers and internal teams.
• Build tools to support integration and customer success.

Skills

CSE-related experience in high-growth startups

Building bespoke solutions

Communication skills

Product instincts

Experience with e-commerce SaaS products

Education

Bachelor’s Degree in Computer Science or related field

Tools

Shopify

Channel Advisor

Magento

Job description

Whatnot is seeking a Customer Success Engineer to support enterprise sellers by implementing bespoke solutions on its APIs. This role involves direct collaboration with technical teams and requires strong problem-solving skills.

Ideal candidates have over 5 years of experience in startups and a Bachelor’s degree in Computer Science. Benefits include flexible time off, health insurance, and a supportive work-from-home policy.