Enterprise Construction Onboarding & Training Specialist

Togal AI; United States; On-site; USD 90,000 - 130,000; Full time

Benefits offered by this job

Competitive base salary

Health, dental, and vision insurance

Unlimited PTO & remote flexibility

Career growth at AI startup

Collaborative and innovative culture

Job summary

Togal AI is reshaping pre-construction with an AI-powered platform for the construction industry. We seek an Enterprise Product Specialist to support and scale our growing customer base, guiding onboarding, training, and adoption while partnering with product, support, and success teams.

You’ll customize training, create user-friendly content, and drive customer satisfaction through proactive engagement and hands-on coaching in a fast-moving, remote-friendly environment.

Qualifications

• Onboarding, implementation, training or support in SaaS or technical environments.
• Strong communication and presentation skills.
• Ability to simplify complex concepts for different user personas.
• Self-starter with a customer-first mindset and proactive problem-solving.
• Proficient in creating training content and documentation.
• Cross-functional collaboration with product, support and success teams.

Responsibilities

• Lead customized product onboarding to introduce core functionality.
• Design and execute training plans for effective adoption.
• Deliver training sessions tailored to trade workflows.
• Maintain up-to-date training materials including guides and videos.
• Proactively engage new users to drive adoption and surface blockers.
• Act as product expert to optimize customer use of Togal.AI.
• Partner with Support to track, report and resolve issues.
• Collaborate with Customer Success to align goals and satisfaction.
• Refine onboarding processes with product updates and feedback.

Skills

Construction industry experience

Onboarding / Implementation / Training

Strong communication / presentation

Explain complex concepts to personas

Customer-first mindset

Training content / documentation

Cross-functional collaboration

Job description

Togal AI is reshaping pre-construction with an AI-powered platform for the construction industry. We seek an Enterprise Product Specialist to support and scale our growing customer base, guiding onboarding, training, and adoption while partnering with product, support, and success teams.

You’ll customize training, create user-friendly content, and drive customer satisfaction through proactive engagement and hands-on coaching in a fast-moving, remote-friendly environment.