Enterprise Client Director: Growth & Retention Leader

Ziosk

United States

On-site

USD 180,000 - 260,000

Full time

14 days+

Application generator

Don’t send a generic resume — generate a resume and cover letter tailored to this exact role.

Get past ATS filters

Job summary

Ziosk is a leading AI-powered pay-at-the-table and data intelligence provider. We are seeking a seasoned Client Director in Plano, TX to own executive relationships, drive retention and expansion, and steer the full post-sale lifecycle including engagement, retention, and account growth.

In a fast-growing SaaS-based restaurant tech environment, you will partner with Sales, Product, IT and Operations to align solutions with client goals and drive revenue growth across Fortune 500 restaurant

Qualifications

10+ years in a client director role managing executive relationships and revenue outcomes.
Experience in SaaS or restaurant/hospitality technology.
Proven ability to drive retention, expansion, and revenue growth.

Responsibilities

Own executive relationships (VP/C-level) with enterprise accounts.
Define and lead customer success and account management strategies.
Foster relationships across IT, Operations, Marketing, Finance, and leadership.
Lead renewals and expansions with cross-functional support from Sales and Product.
Manage revenue forecasts, budgeting, and reporting for existing accounts.
Drive adoption and value realization across long-term client portfolios.