Enterprise Applications Manager

Husch Blackwell LLP; St. Louis (MO); Hybrid; USD 110,000 - 160,000; Full time

Job summary

Husch Blackwell LLP is seeking an Enterprise Applications Manager to oversee the firm’s enterprise and practice-facing applications. The role leads a team, ensures system operations, upgrades, and documentation, and collaborates with IT and business stakeholders to deliver reliable software solutions.

The position requires a 4-year degree, 5+ years of application implementation and support, and strong knowledge of enterprise platforms (eDOCS, Net Documents, iManage).

Qualifications

• 4-year degree or equivalent work experience.
• 5 years’ management experience in a professional services environment preferred.
• 5+ years’ experience in application implementation, administration, and support.

Responsibilities

• Administer, maintain, and support the firm’s enterprise and practice-facing application portfolio.
• Lead troubleshooting and resolution of enterprise application issues with IT and Help Desk teams.
• Work with vendors to ensure applications are current and supported.
• Maintain documentation for enterprise configurations and touchpoints between systems.
• Collaborate with Business Analysis to follow procedures for control of programs and documentation.
• Provide year-end budget insights for enterprise applications and upgrades.
• Provide project management support for scoped projects and tasks.

Skills

People management

Application management

Vendor management

Education

Bachelors degree in related field

Tools

EDOCS

NetDocuments

iManage

Job description

Husch Blackwell LLP is a full-service litigation and business law firm with multiple locations across the United States, serving clients with domestic and international operations.

At Husch Blackwell we believe that diverse, equitable and inclusive teams lead to better outcomes. Husch Blackwell is committed to retaining, recruiting, developing, and promoting talented lawyers and business professionals with diverse backgrounds and experiences. We foster an engaged, diverse, and inclusive team culture of accountability and purpose that makes our Firm and our communities better.

Our firm is committed to attracting and retaining professionals who value each other and the service we provide by embracing Teamwork, Collaboration, Client Service, and Innovation. If you are a motivated professional looking for a long-term fit where you can grow in a role, and will be valued and empowered, then we invite you to apply to our Enterprise Applications Manager position. This position may be filled remotely or in a hybrid capacity in either the Kansas City, MO or St. Louis, MO metropolitan areas. It is expected that this position will report onsite to one of our Kansas City or St. Louis offices during the onboarding period.

The Enterprise Application Manager is responsible for supporting the firm’s enterprise and practice facing applications. This position will manage a team of individuals tasked with supporting and maintaining all the firm’s enterprise applications. Essential functions include:

• Administer, maintain, and support the firm’s enterprise and practice-facing application portfolio, including system operations, upgrades, modifications, capacity planning, quality control, testing, and documentation.
• Lead troubleshooting and resolution of enterprise application issues, collaborating with the Help Desk and other Information Technology personnel to meet service levels, communicate solutions, and maintain superior end-user experience.
• Work with vendors to ensure that applications are current.
• Maintains documentation for enterprise configurations.
• Work with Business Analysis adhering to procedures for control of programs and documentation.
• Maintain a general working knowledge of all applications and in-house enhancements.
• Has a clear understanding of the integration touch points and dependencies between systems.
• Collaborate with team members to ensure they are up to date with documentation and knowledge to support firm enterprise software.
• Defines, analyzes and evaluates business systems and user, department and practice group needs relating to technology solutions.
• Make recommendations on modifications, enhancements, replacements and other improvements to the Firm’s practice facing applications.
• Provides year end budget for all enterprise applications including upgrades, new purchases, and associated costs.
• Provides project management functions for projects and activities including but not limited to project scoping, budgeting, task scheduling, resource recommendations and skill alignment.
• Aids Help Desk Analysts and firm users after normal business hours.
• Other duties as coordinated or assigned by the Director.

Position Requirements

• 4-year degree with major coursework in related field; or combination of education and commensurate work experience required.
• 5 years’ management experience in related field required; experience in a professional services environment preferred.
• 5+ years’ experience in application implementation, administration, and support required.
• Strong Knowledge of the Windows Server Administration (IIS Administration Preferred).
• Experience with eDOCS, Net Documents, iManage, contract and vendor management/collaboration.

The above is intended to describe the general content of and requirements for the performance of this job. It is not to be construed as an exhaustive statement of essential functions, responsibilities, or requirements. The Firm will provide reasonable accommodations as necessary to allow an individual with a disability to apply for and/or perform the essential functions of a position. If you need assistance to accommodate a disability, please contact HR.

EOE/Minority/Female/Disabled/Vet. Principal Applicants Only.