Enterprise Applications Manager

Husch Blackwell; Kansas City (MO); Hybrid; USD 120,000 - 180,000; Full time

Job summary

Husch Blackwell LLP seeks an Enterprise Applications Manager to lead the firm’s enterprise application portfolio and a team responsible for supporting and maintaining all enterprise applications. The role requires coordinating upgrades, defining system improvements, and ensuring high-quality end-user experiences across practice areas.

The position may be filled remotely or in a hybrid capacity in the Kansas City, MO or St. Louis, MO metro areas.

Qualifications

• 4-year degree in a related field or equivalent combination of education and experience.
• 5 years’ management experience in a related field.
• 5+ years’ experience in application implementation, administration, and support.
• Strong knowledge of Windows Server Administration (IIS Administration Preferred).
• Experience with eDOCS, Net Documents, iManage, contract and vendor management/collaboration.

Responsibilities

• Administer, maintain, and support the firm’s enterprise and practice-facing application portfolio, including system operations, upgrades, modifications, capacity planning, quality control, testing, and documentation.
• Lead troubleshooting and resolution of enterprise application issues, collaborating with the Help Desk to meet service levels and user experience.
• Work with vendors to ensure apps are current and with Business Analysis for control of programs and documentation.
• Maintain knowledge of all applications and in-house enhancements; understand integration touch points between systems.
• Collaborate with team members to keep documentation up to date and support firm enterprise software.

Skills

Management experience

Windows Server Administration

Application administration

Education

Bachelor's degree in Computer Engineering or related field

Tools

eDOCS

Net Documents

iManage

Vendor management software

Job description

Husch Blackwell LLPis a full-service litigation and business law firm with multiple locations across the United States, serving clients with domestic and international operations.

At Husch Blackwell we believe that diverse, equitable and inclusive teams lead to better outcomes. Husch Blackwell is committed to retaining, recruiting, developing, and promoting talented lawyers and business professionals with diverse backgrounds and experiences. We foster an engaged, diverse, and inclusive team culture of accountability and purpose that makes our Firm and our communities better.

Our firm is committed to attracting and retaining professionals who value each other and the service we provide by embracing Teamwork, Collaboration, Client Service, and Innovation. If you are a motivated professional looking for a long-term fit where you can grow in a role, and will be valued and empowered, then we invite you to apply to our Enterprise Applications Managerposition. This position may be filled remotely or in a hybrid capacity in either the Kansas City, MO or St. Louis, MO metropolitan areas. It is expected that this position will report onsite to one of our Kansas Cityor St. Louis offices during the onboarding period.

The Enterprise Application Manager is responsible for supporting the firm’s enterprise and practice facing applications. This position will manage a team of individuals tasked with supporting and maintaining all the firm’s enterprise applications. Essential functions include:

• Administer, maintain, and support the firm’s enterprise and practice-facing application portfolio, including system operations, upgrades, modifications, capacity planning, quality control, testing, and documentation.
• Lead troubleshooting and resolution of enterprise application issues, collaborating with the Help Desk and other Information Technology personnel to meet service levels, communicate solutions, and maintain superior end-user experience.
• Work with vendors to ensure that applications are current.
• Work with Business Analysis adhering to procedures for control of programs and documentation.
• Maintain a general working knowledge of all applications and in-house enhancements.
• Has a clear understanding of the integration touch points and dependencies between systems.
• Collaborate with team members to ensure they are up to date with documentation and knowledge to support firm enterprise software.
• Defines, analyzes and evaluates business systems and user, department and practice group needs relating to technology solutions.
• Make recommendations on modifications, enhancements, replacements and other improvements to the Firm’s practice facing applications.
• Provides year end budget for all enterprise applications including upgrades, new purchases, and associated costs.
• Provides project management functions for projects and activities including but not limited to project scoping, budgeting, task scheduling, resource recommendations and skill alignment.
• Aids Help Desk Analysts and firm users after normal business hours.
• Other duties as coordinated or assigned by the Director.

POSITION REQUIREMENTS

• 4-year degree with major coursework in related field; or combination of education and commensurate work experience required.
• 5 years’ management experience in related field required; experience in a professional services environment preferred.
• 5+ years’ experience in application implementation, administration, and support required.
• Strong Knowledge of the Windows Server Administration (IIS Administration Preferred).
• Experience with eDOCS, Net Documents, iManage, contract and vendor management/collaboration.

The above is intended to describe the general content of and requirements for the performance of this job. It is not to be construed as an exhaustive statement of essential functions, responsibilities, or requirements. The Firm will provide reasonable accommodations as necessary to allow an individual with a disability to apply for and/or perform the essential functions of a position. If you need assistance to accommodate a disability, please contact HR.

EOE/Minority/Female/Disabled/Vet.Principal Applicants Only.

Qualifications

Education

Required

Bachelors or better in Computer Engineering or related field.

Experience

Required

5 years:

Management experience in related field.

5 years:

Experience in application implementation, administration, and support.

Strong Knowledge of the Windows Server Administration (IIS Administration Preferred).

Experience with eDOCS, Net Documents, iManage, contract and vendor management/collaboration.

Preferred

5 years:

Experience in a professional services environment

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor.