Enterprise Analytics Success Architect

Mixpanel; New York (NY); On-site; USD 100,000 - 130,000; Full time

Benefits offered by this job

Comprehensive Medical, Vision, and Dental Care

Mental Wellness Benefit

Generous Vacation Policy & Additional Company Holidays

Enhanced Parental Leave

Volunteer Time Off

Pre-Tax Benefits including 401(K)

Job summary

Mixpanel is seeking a Customer Success Architect to empower enterprise customers through self-serve analytics. Responsibilities include serving as a trusted advisor, optimizing analytics strategies, and ensuring customer ROI. The ideal candidate will have 3+ years in customer success and experience in data architecture.

The role requires strong communication skills to interact with stakeholders at multiple levels and the ability to manage projects across teams. Benefits include comprehensive health care, generous vacation, and a supportive company culture that prioritizes customer success.

Qualifications

• At least 3 years of experience as a Customer Success Manager or similar role.
• Experience consulting on ROI through new tool implementations.
• Ability to communicate with stakeholders at all levels.

Responsibilities

• Serve as a trusted technical advisor for customers.
• Design and execute a comprehensive analytics strategy.
• Own onboarding and data health for high-value customers.

Skills

Customer Success Management

Data Architecture

ROI Delivery

SQL

Stakeholder Communication

Tools

Google Cloud

Amazon Redshift

Microsoft Azure

Snowflake

Databricks

Job description

Mixpanel is seeking a Customer Success Architect to empower enterprise customers through self-serve analytics. Responsibilities include serving as a trusted advisor, optimizing analytics strategies, and ensuring customer ROI. The ideal candidate will have 3+ years in customer success and experience in data architecture.

The role requires strong communication skills to interact with stakeholders at multiple levels and the ability to manage projects across teams. Benefits include comprehensive health care, generous vacation, and a supportive company culture that prioritizes customer success.