Enterprise AI Strategy & Value Delivery Lead

Bluefish AI; New York (NY); Hybrid; USD 120,000 - 180,000; Full time

Benefits offered by this job

Unique opportunity in a fast-moving startup

Significant career growth potential

Collaborative team environment

Job summary

An innovative AI marketing platform in New York seeks a Strategic Customer Success Lead to manage enterprise accounts and deliver value through strategic partnerships. The role involves developing success plans, advising on AI adoption, and collaborating cross-functionally to ensure high-quality customer experiences. Ideal candidates have 5+ years in account management, a strong background in advertising and campaign strategies, and exemplary relationship-building skills. Join a team focused on redefining marketing in the AI landscape.

Qualifications

• 5+ years experience in account management or customer success, ideally in SaaS or ad tech.
• Proven track record of delivering value to enterprise customers in high-touch roles.
• Strong background in advertising and campaign strategy, with media strategy experience.

Responsibilities

• Own value delivery for a portfolio of enterprise customer accounts.
• Serve as a strategic partner to customer stakeholders, guiding AI adoption.
• Develop and execute customer-specific success plans aligned with objectives.

Skills

Account management

Customer success

Strategic partnerships

Advertising

Campaign strategy

Relationship building

Data analysis

Job description

An innovative AI marketing platform in New York seeks a Strategic Customer Success Lead to manage enterprise accounts and deliver value through strategic partnerships. The role involves developing success plans, advising on AI adoption, and collaborating cross-functionally to ensure high-quality customer experiences. Ideal candidates have 5+ years in account management, a strong background in advertising and campaign strategies, and exemplary relationship-building skills. Join a team focused on redefining marketing in the AI landscape.