Enterprise AI Solutions Engineer & Demo Architect

OpenRouter; United States; Remote; USD 120,000 - 160,000; Full time

Job summary

OpenRouter is seeking a Customer Engineer to act as the technical quarterback for enterprise sales cycles, partnering with account executives to perform discovery, deliver demos, architect solutions, and address technical objections.

You'll bridge sales, engineering, and product, building demo environments and providing field feedback to engineering while guiding prospects through AI challenges with a customer-first mindset.

Qualifications

• 5+ years in sales engineering / solutions engineering in B2B SaaS or API platforms.
• Hands-on experience with software development, APIs, or cloud infrastructure.
• Excellent presentation skills to explain complex concepts to varied audiences.
• Customer-first mindset with a focus on helping customers succeed.

Responsibilities

• Lead technical discovery calls to understand AI/ML architecture, use cases, and requirements.
• Develop expertise in OpenRouter products and how they solve business problems.
• Assess technical fit including API integration, data residency, and compliance.
• Design and deliver customized product demonstrations for prospects' use cases.
• Create demos to showcase OpenRouter and manage proof-of-concept environments.
• Partner with AEs throughout the sales cycle from discovery through close.
• Respond to proposals and technical questions; present at meetings, QBRs, and executive briefings.
• Address objections and support contract negotiations on technical terms, SLAs, and timelines.
• Provide feedback to Product and Engineering on feature requests and market needs.

Skills

B2B SaaS

APIs

Cloud infrastructure

Presentation skills

Problem solving

Customer-focused

AI/ML familiarity

Job description

OpenRouter is seeking a Customer Engineer to act as the technical quarterback for enterprise sales cycles, partnering with account executives to perform discovery, deliver demos, architect solutions, and address technical objections.

You'll bridge sales, engineering, and product, building demo environments and providing field feedback to engineering while guiding prospects through AI challenges with a customer-first mindset.