Enterprise AI Solutions Architect – Pre-Sales

Ema; United States; On-site; USD 140,000 - 190,000; Full time

Job summary

Ema is seeking a seasoned Solutions Architect/Sales Engineer to partner with the sales team, design scalable Enterprise SaaS architectures, and lead PoCs. You’ll translate customer needs into production-ready solutions and collaborate with global engineering teams to ensure successful deployments.

Ideal candidates have 8+ years in pre-sales, strong communication, and a passion for customer outcomes, with experience in cloud and on-prem integrations across complex environments.

Qualifications

• Bachelor's degree in Computer Science, Information Technology, or a related field.
• 8+ years experience in Solutions Architect/Solutions Engineer or similar pre-sales roles.
• Strong understanding of enterprise SaaS solutions and cloud technologies.
• Solid experience with solution design, architecture, and integration.
• Familiarity with relevant programming languages and technologies.
• Customer-focused mindset with a passion for solving customer challenges.
• Excellent presentation and communication skills, with the ability to convey complex concepts.

Responsibilities

• Collaborate with the sales leadership to understand customer requirements and enable technical solutions deployment based on customer needs.
• Develop an in-depth understanding of Ema’s technology and underlying architectures.
• Deliver compelling product demonstrations tailored to customer needs, showcasing key features and benefits.
• Work closely with customers to execute successful PoCs, demonstrating feasibility and value.
• Position yourself as a Trusted Advisor to key customer stakeholders with a focus on business outcomes.
• Collaborate with customers to design and architect solutions that align with business goals and integrate with existing systems.
• Drive project teams toward accelerating adoption of Ema’s solutions.
• Demonstrate value from demo to PoC to workshops and implementation with customers.
• Help take Ema’s solution from PoC to production.
• Understand customers' cloud/on-prem environments and translate needs into productionizable solutions.
• Manage customer problems with diagnosis, resolution, or new investigation tools; create repeatable processes and documentation.
• Act as a consultant for internal stakeholders to resolve deployment obstacles and improve Ema.

Skills

Solution architecture

Cloud technologies

Pre-sales

Presentation skills

Communication skills

Customer-focused

Cross-functional collaboration

Education

Bachelor's degree in Computer Science / Information Technology

Job description

Ema is seeking a seasoned Solutions Architect/Sales Engineer to partner with the sales team, design scalable Enterprise SaaS architectures, and lead PoCs. You’ll translate customer needs into production-ready solutions and collaborate with global engineering teams to ensure successful deployments.

Ideal candidates have 8+ years in pre-sales, strong communication, and a passion for customer outcomes, with experience in cloud and on-prem integrations across complex environments.