Enterprise AI Implementation & Workflow Architect

Stensul; New York (NY); Hybrid; USD 120,000 - 140,000; Full time

Benefits offered by this job

Base salary: $120,000–$140,000

Equity

Medical, dental, vision

401(k) and life insurance

Parental leave

Job summary

Stensul is seeking an Implementation & Workflow Consultant to lead implementations and design AI-driven workflows for enterprise customers. Based in New York City, this hybrid role requires three days per week in the NYC office.

You will work pre- and post-sales to define specifications, configure integrations, and streamline email creation with MCP capabilities. Cross-functional collaboration with Success, Solutions, Product, and Engineering is essential.

Qualifications

• 4+ years in a customer-facing technical role.
• Experience with Email Service Providers (Marketo, SFMC, Eloqua, Adobe Campaign).
• Strong project management and ability to manage multiple engagements and priorities.

Responsibilities

• Own onboarding and launch for each new customer.
• Design AI-driven workflows and automate bottlenecks.
• Coordinate cross-functional teams across Success, Product, and Engineering.
• Guide integration strategies and handle technical escalations.
• Create documentation and playbooks to accelerate future deployments.

Skills

Customer-facing

Project management

Email platforms

HTML/CSS for email

APIs (REST/SOAP)

AI interest

B2B SaaS

Startup experience

Job description

Stensul is seeking an Implementation & Workflow Consultant to lead implementations and design AI-driven workflows for enterprise customers. Based in New York City, this hybrid role requires three days per week in the NYC office.

You will work pre- and post-sales to define specifications, configure integrations, and streamline email creation with MCP capabilities. Cross-functional collaboration with Success, Solutions, Product, and Engineering is essential.