Enterprise AI Deployment Strategist

Serval; London (KY); On-site; USD 120,000 - 170,000; Full time

Benefits offered by this job

Impact

Growth

Culture

Job summary

Serval, an AI-native automation company, is seeking a Deployment Strategist to own customer deployments from pilot to production. You’ll design novel workflows, configure integrations, and ship fixes, partnering with customers to ensure successful outcomes.

You’ll work across Engineering, Sales, and Marketing, thrive in ambiguity, and help shape the product roadmap with field learnings. This is a hands-on role for someone who loves moving fast and delivering real value.

Qualifications

• Degree in Computer Science or a related field, or equivalent hands‑on experience.
• 5+ years in a relevant role (product, engineering, consulting, founder).
• Strong communication and relationship management skills, with the ability to translate complex technical concepts for stakeholders.
• Hands‑on technical ability: reading and troubleshooting production code in customer‑facing environments, analyzing code paths, database state, and API requests/responses.
• Working knowledge of APIs and REST, IAM, and SQL for data analysis.

Responsibilities

• Own customer engagements from pilot through production launch: design and deliver deployments that fit each customer's workflows and scale adoption of Serval.
• Build AI agents: design and build AI agents on Serval's platform that drive real value for customers.
• Advise AI strategy: embed with customers to guide and shape how they adopt and scale AI.
• Lead migrations: design and execute migration plans that minimize disruption and ensure seamless adoption of Serval's platform.
• Partner cross-functionally: work with Engineering, Sales, and Marketing to turn field learnings into repeatable processes and a sharper go-to-market.

Skills

Communication

Relationship management

Tech fluency

Problem solving

Strategic thinking

Education

Bachelor’s in Computer Science or related field

Tools

REST APIs

SQL

IAM

Job description

Serval, an AI-native automation company, is seeking a Deployment Strategist to own customer deployments from pilot to production. You’ll design novel workflows, configure integrations, and ship fixes, partnering with customers to ensure successful outcomes.

You’ll work across Engineering, Sales, and Marketing, thrive in ambiguity, and help shape the product roadmap with field learnings. This is a hands-on role for someone who loves moving fast and delivering real value.