Enterprise AI Deployment Strategist

Serval Inc.; Santa Clara (CA); Hybrid; USD 140,000 - 190,000; Full time

Benefits offered by this job

Hybrid work model

Stock options

Health insurance

Job summary

Serval Inc. is seeking a Deployment Strategist to own customer deployments from pilot through production, embedded within large enterprise teams in Santa Clara on a hybrid schedule with time at our SFHQ. You’ll design workflows, build AI agents, and advise customers on scaling AI solutions.

You will work across Engineering, Sales, and Marketing to translate field learnings into repeatable processes and contribute to the product roadmap. Strong coding and API knowledge are required.

Qualifications

• Degree in Computer Science or related field, or equivalent hands-on experience.
• 3+ years in a relevant role (product, engineering, consulting, founder).
• Strong communication and relationship management skills, with ability to translate complex technical concepts for technical and non-technical stakeholders.
• Hands-on technical ability: reading and troubleshooting production code in customer-facing environments, analyzing code paths, database state, and API requests/responses with infra and browser dev tools.

Responsibilities

• Own customer engagements from pilot through production launch: design and deliver deployments that fit the customer's workflows and scale adoption of Serval.
• Build AI agents: design and build AI agents on Serval's platform that drive real value for customers.
• Advise AI strategy: embed with customers to guide and shape how they adopt and scale AI.
• Lead migrations: design and execute migration plans that minimize disruption and ensure seamless adoption of Serval's platform.
• Partner cross-functionally: work with Engineering, Sales, and Marketing to turn field learnings into repeatable processes and a sharper go-to-market.

Skills

Communication

Relationship mgmt

REST APIs

SQL

Production debugging

Education

Degree in Computer Science

Tools

Browser dev tools

Infra tools

Database debugging

Job description

Serval Inc. is seeking a Deployment Strategist to own customer deployments from pilot through production, embedded within large enterprise teams in Santa Clara on a hybrid schedule with time at our SFHQ. You’ll design workflows, build AI agents, and advise customers on scaling AI solutions.

You will work across Engineering, Sales, and Marketing to translate field learnings into repeatable processes and contribute to the product roadmap. Strong coding and API knowledge are required.