Enterprise AI Account Executive

reindeer-ai; New York (NY); On-site; USD 220,000 - 290,000; Full time

Job summary

reindeer-ai is building an account management function to own post-sale relationships with enterprise customers. You will manage onboarding, expansion, and renewals while shaping how customer success scales with leadership, Sales, Product, and R&D to maximize value.

The role emphasizes ownership, fast execution, and building from scratch in a high-growth startup environment with a focus on AI-driven enterprise outcomes.

Qualifications

• 5–8+ years in Account Management, Customer Success or Sales for enterprise SaaS.
• Proven quota ownership with retention and expansion.
• Strong negotiation and executive communication skills.
• Analytical mindset with ability to translate feedback into product insights.

Responsibilities

• Own a portfolio of enterprise accounts including revenue retention and expansion.
• Lead multi-year account plans and QBRs with executive stakeholders.
• Drive expansion, cross-sell and upsell opportunities within accounts.
• Own renewals, onboarding, adoption and renewal forecasting.
• Collaborate with Sales, R&D and Product to scale customer success and drive value.

Skills

Account Management

Sales

Negotiation

Communication

Analytics

AI concepts

Enterprise SaaS

Job description

reindeer-ai is building an account management function to own post-sale relationships with enterprise customers. You will manage onboarding, expansion, and renewals while shaping how customer success scales with leadership, Sales, Product, and R&D to maximize value.

The role emphasizes ownership, fast execution, and building from scratch in a high-growth startup environment with a focus on AI-driven enterprise outcomes.