Enterprise Account Manager - Healthcare Growth

August Health; San Francisco (CA); On-site; USD 120,000 - 190,000; Full time

Benefits offered by this job

Equity

Health benefits

HSA

401(k) match

Mental health support

Flexible PTO

Paid family leave

Company offsites

Job summary

August Health in San Francisco is seeking an experienced Account Manager to own the commercial relationships with a portfolio of enterprise customers. You will drive renewals, expansions, and retention by building executive sponsorship and translating customer value into strategic growth.

Collaborate with Customer Success, Sales, Product, and Implementation to align account plans with outcomes. You’ll lead commercial discovery, proposals, pricing discussions, and contracts, while developing

Qualifications

• 5+ years of experience in enterprise software account management or a comparable commercial role, with direct responsibility for renewals and expansion.
• Demonstrated success meeting or exceeding revenue targets through upselling, cross-selling, and renewal execution.
• Strong consultative selling skills, including discovery, value-based proposals, negotiation, and closing.
• Proven ability to build executive relationships and navigate complex organizations with multiple stakeholders.

Responsibilities

• Own account strategy, renewals, and expansion for a portfolio of enterprise customers.
• Build relationships with executive sponsors and key decision-makers, understanding their business priorities, purchasing processes, and growth plans.
• Identify and close expansion opportunities across additional communities, products, and use cases.
• Lead commercial discovery, business cases, proposals, pricing discussions, negotiations, and contract execution.
• Develop proactive account plans that map stakeholders, prioritize opportunities, and establish clear next steps for retention and growth.
• Partner with Customer Success to translate adoption, outcomes, and customer insights into compelling value stories and expansion recommendations.
• Lead executive business reviews that connect customer results to strategic priorities and commercial next steps.
• Maintain accurate account records, opportunity pipelines, and renewal and expansion forecasts.
• Help improve account planning, commercial handoffs, reporting, and repeatable renewal and expansion processes.

Skills

Enterprise account management

Upselling & renewals

Consultative selling

Executive relationship building

Forecasting & pipeline management

Cross-functional collaboration

Travel readiness

Job description

August Health in San Francisco is seeking an experienced Account Manager to own the commercial relationships with a portfolio of enterprise customers. You will drive renewals, expansions, and retention by building executive sponsorship and translating customer value into strategic growth.

Collaborate with Customer Success, Sales, Product, and Implementation to align account plans with outcomes. You’ll lead commercial discovery, proposals, pricing discussions, and contracts, while developing