Enterprise Account Manager - Growth & Impact Platform

Goodstack; United States; Teletrabalho; USD 120 000 - 160 000; Tempo integral

Vantagens oferecidas por esta oferta de emprego

Salary reviews and equity options

Goodstack Workplace Giving

Private Health Insurance

Tuesday lunch on Goodstack

$300 Brighten your day annual budget

$1,200 Learning & development annual预算

Goodstack library

Paid days off to volunteer for non-pro

Resumo da oferta

Goodstack is seeking an Account Manager to own and scale relationships with a portfolio of ~40 enterprise clients ($1M+ annual revenue). You will be the strategic partner ensuring delivery goals, driving expansion, and translating client feedback into new product offerings like impact reporting.

We value proactive sellers with a consultative approach and a track record of net revenue growth, who can navigate Government and Federal grants to broaden funding pipelines.

Qualificações

• 3–5+ years in Account Management, Enterprise Customer Success, or Sales managing high-touch, high-ARR customer portfolios.
• History of meeting or exceeding net revenue expansion quotas ($1M+ revenue client base preferred).
• Skilled at running discovery, framing ROI, and guiding clients toward expanded solution packages (including complex areas like Government/Federal grants).
• Demonstrated capability in customer development, product feedback loops, and identifying new commercial opportunities from routine client conversations.

Responsabilidades

• Own the end-to-end relationships for a portfolio of 40 high-value, annual subscription clients ($1M+ annual revenue).
• Conduct structured weekly syncs with stakeholders to maintain alignment, track progress, and build deep organizational trust.
• Partner with internal operations to ensure all service delivery goals and grant milestones are hit consistently.
• Identify, pitch, and close expansion opportunities across your portfolio to consistently increase Net New ARR.
• Upsell new custom projects and expanded scopes of work based on client operational needs.
• Introduce and cross-sell Government and Federal grant opportunities to broaden client funding pipelines.
• Act as a core driver of customer development, running structured interviews and gathering qualitative feedback during weekly interactions.
• Uncover unaddressed market needs and work closely with product leadership to help design and validate new solutions (e.g., specialized impact reporting tools).

Conhecimentos

Discovery

ROI framing

Upselling

Customer development

Descrição da oferta de emprego

Goodstack is seeking an Account Manager to own and scale relationships with a portfolio of ~40 enterprise clients ($1M+ annual revenue). You will be the strategic partner ensuring delivery goals, driving expansion, and translating client feedback into new product offerings like impact reporting.

We value proactive sellers with a consultative approach and a track record of net revenue growth, who can navigate Government and Federal grants to broaden funding pipelines.