Enterprise Account Manager - Equity & Renewals Expert

Matcha

Northern (KY)

Hybrid

USD 95,000 - 143,000

Full time

7 days ago

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Benefits offered by this job

Company Equity

25 days PTO

5 days volunteering leave

Health Insurance

Life Insurance

Mental health support

401k

Job summary

Matillion is seeking an Account Manager to own a portfolio of existing customers, convert flexible billing to annual commitments, and restore at-risk accounts to growth. A business-first role requiring enough technical fluency to discuss the product and understand usage and value.

You will manage prioritization, work cross-functionally with technical, support, and product teams, and decide where to focus energy.

Qualifications

Proven book ownership with retention/revenue targets.
Closer, not just presenter.
Working technical fluency with cloud/SaaS products.
Turnaround track record with at-risk accounts.
CRM discipline with Salesforce or equivalent.
Organized and able to work independently under pressure.

Responsibilities

Own your book: manage a portfolio of customer accounts, track usage, health, and commercial status.
Convert flexible billing to committed contracts: build a business case and close it.
Turn around at-risk accounts: diagnose issues and coordinate remediation.
Get ahead of risk: monitor early signs of decline and intervene.
Work cross-functionally: partner with technical, support, and product teams to resolve issues.