Strategic SaaS Account Growth Lead

Matillion

United States

On-site

USD 95,000 - 143,000

Full time

14 days+

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Benefits offered by this job

Company Equity

25 days PTO

5 days paid volunteering leave

Health Insurance

Life Insurance

Access to mental health support

401k

Job summary

Matillion is seeking an Account Manager to own a portfolio of existing customers in a high-growth AI Data Automation environment. You will convert pay-as-you-go users to annual commitments, turn around at-risk accounts, and coordinate with cross-functional teams to deliver value and minimize churn.

You’ll need strong book ownership, closing experience, and technical fluency to discuss the product, value, and risk with customers, while prioritizing actions to protect revenue growth and customer

Qualifications

Proven book ownership in customer success, account management, or renewals with retention targets.
Closers who have moved customers from options to commitments.
Comfort with cloud/SaaS products to discuss value and risk with customers.

Responsibilities

Own your book: manage a portfolio of accounts, track usage, health, and status.
Convert pay-as-you-go to annual commitments with a strong business case.
Turn around at-risk accounts with remediation plans and cross-functional support.
Get ahead of risk by early intervention to prevent churn.
Collaborate cross-functionally with technical, support, and product teams.