Enterprise Account Manager - Branded Merchandise (Remote/Hybrid)

Bensussen Deutsch & Associates, Inc.; Boston (MA); Hybrid; USD 70,000 - 85,000; Full time

Benefits offered by this job

PTO

Volunteer day

Holidays & Summer Fridays

Medical insurance

Dental insurance

Vision insurance

401k

Tuition reimbursement

Mental health program

Professional development

Job summary

Bensussen Deutsch & Associates, Inc. is seeking an Account Manager to lead strategic growth for high-value enterprise and hybrid accounts in the branded merchandise space.

You will blend strategic planning with proactive selling to expand client relationships and exceed sales targets. The role requires deep industry knowledge, exceptional communication, and the ability to manage cross-functional teams to deliver brand-aligned merchandising solutions.

Qualifications

• Bachelor’s degree in Marketing, Communications, Business
• 5+ years of experience in branded merchandise/promotional products
• Proven track record of sales success and strategic account growth
• Exceptional communication skills—written, verbal, interpersonal
• Highly detail‑oriented with strong organizational and project management skills
• Comfortable working independently and collaboratively in a fast‑paced environment
• Strong judgment, professionalism, and ability to navigate sensitive client interactions
• Proficient in Microsoft Office; Salesforce experience strongly preferred
• High level of curiosity, accountability, proactive mindset
• Ability to manage multiple priorities in a fast‑paced environment
• Willingness to travel approximately 50% of the time

Responsibilities

• Prepare and maintain an actionable strategic account plan using the OST model for assigned accounts focused on quarterly budget attainment.
• Own and exceed sales and margin goals across assigned accounts.
• Identify new opportunities within existing accounts to drive incremental revenue through strategic prospecting.
• Act as a trusted advisor to clients, aligning merchandise strategies with brand objectives.
• Lead QBRs and ABRs, delivering insights and strategic roadmaps.
• Forecast revenue and contribute to long-term strategic planning for key accounts.
• Ensure data hygiene and manage opportunities, tasks, and KPIs in Salesforce.
• Build strong client relationships and ensure compliance with brand guidelines and programs.
• Coordinate with internal teams to deliver a best-in-class client experience.
• Onboard new enterprise clients and coordinate client events.

Skills

Strategic account management

Sales growth

Relationship building

Communication

CRM—Salesforce

Travel up to 50%

Cross-functional collaboration

Education

Bachelor’s degree in Marketing, Communications, Business

Tools

Salesforce

Job description

Bensussen Deutsch & Associates, Inc. is seeking an Account Manager to lead strategic growth for high-value enterprise and hybrid accounts in the branded merchandise space.

You will blend strategic planning with proactive selling to expand client relationships and exceed sales targets. The role requires deep industry knowledge, exceptional communication, and the ability to manage cross-functional teams to deliver brand-aligned merchandising solutions.