Enterprise Account Management Director | AI-Driven Growth

Midwest Startups; Northern (KY); Hybrid; USD 230,000 - 275,000; Full time

Benefits offered by this job

Competitive salary

Health, dental, and vision benefits

Remote work option

Collaborative culture

Job summary

Grace Hill is seeking an Enterprise Director to lead a new Account Management function. This role is highly operational, front-line leadership, owning retention and expansion across large enterprise customers, and partnering with Sales to refine the playbook.

You will set pricing, packaging, and multiyear contract strategy, bring AI-forward insights, and build a scalable team while maintaining executive presence with C-level stakeholders.

Qualifications

• Minimum 8 years of experience in an Account Management leadership role.
• Proven front-line sales or account management leadership experience.
• Experience owning retention, renewal, and expansion motions for Enterprise-level customers.
• Experience in B2B SaaS with cross-functional collaboration.

Responsibilities

• Partner with VP Sales to define the Account Management function and operating cadence.
• Own retention and renewal for enterprise customers and drive expansion.
• Lead multiyear contract strategy, pricing, and negotiation approaches.
• Act as an executive presence with C-level and VP-level stakeholders.
• Bring AI-forward insights to forecasting, account planning, and customer insights.

Skills

Account management leadership

Executive presence

Forecasting

Cross-functional collaboration

AI/ML awareness

Job description

Grace Hill is seeking an Enterprise Director to lead a new Account Management function. This role is highly operational, front-line leadership, owning retention and expansion across large enterprise customers, and partnering with Sales to refine the playbook.

You will set pricing, packaging, and multiyear contract strategy, bring AI-forward insights, and build a scalable team while maintaining executive presence with C-level stakeholders.