ENT Surgery Scheduler - Phone-Based Patient Care

Nationwide Children's Hospital; Columbus (OH); On-site; USD 42,000 - 52,000; Full time

Job summary

Nationwide Children's Hospital in Columbus, OH is seeking an onsite Administrative/Surgical Scheduling Clerk to support the ENT team. This role operates Monday through Friday, 8:00 AM–4:30 PM, serving as the primary contact for patients by answering calls, scheduling, rescheduling, and canceling appointments, and coordinating surgeries.

Responsibilities include coordinating with physicians and hospital staff, verifying patient eligibility, arranging pre-operative testing, and maintaining

Qualifications

• High School Diploma or equivalent is required.
• Two years of medical secretary experience is required.
• Surgical scheduling experience is preferred.

Responsibilities

• Schedules surgeries by coordinating with patients, physicians, and hospital staff.
• Confirms patient eligibility for surgery by reviewing medical records and insurance coverage.
• Coordinates pre-operative testing and medical clearance for patients.
• Ensures that all necessary equipment and supplies are available for the scheduled surgeries.
• Communicates any changes in the surgical schedule to all relevant parties.
• Maintains accurate and up-to-date records of all scheduled surgeries and related information.

Skills

Communication skills

Customer service

Organizational skills

Medical terminology

Office skills

Education

High School Diploma

Tools

MS Word

Excel

Medical coding

Job description

Nationwide Children's Hospital in Columbus, OH is seeking an onsite Administrative/Surgical Scheduling Clerk to support the ENT team. This role operates Monday through Friday, 8:00 AM–4:30 PM, serving as the primary contact for patients by answering calls, scheduling, rescheduling, and canceling appointments, and coordinating surgeries.

Responsibilities include coordinating with physicians and hospital staff, verifying patient eligibility, arranging pre-operative testing, and maintaining