Surgery Scheduler

Advanced-Ent-and-Allergy; Atlanta (GA); On-site; USD 42,000 - 54,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Vision insurance

Paid holidays

PTO

401k / LTD / Life insurance

Job summary

Advanced Ear, Nose, Throat and Allergy in North Atlanta is seeking an on-site surgery scheduler to support 4 ENT physicians and work with one other scheduler. This role handles benefits verification, authorizations, scheduling procedures, coordinating with facilities, deposits, and pre/post-op visits, with a focus on clear communication.

The ideal candidate will have physician office experience, strong customer service, and excellent organizational skills; EN T experience is a plus and Greenway

Qualifications

• Positive, friendly personality.
• Physician office experience.
• ENT experience preferred but not required.
• Greenway PrimeSuite software experience a plus.
• Excellent customer service skills.
• Strong organizational skills a must.
• Ability to prioritize tasks.

Responsibilities

• Verify insurance benefits.
• Obtain insurance authorizations.
• Schedule procedures, as well as pre and post-op appointments.
• Collect surgery deposits, depending on insurance benefits.
• Coordinate with various facilities where procedures are performed.
• Ensure communication between surgical assistants, facilities, and office staff, so that surgeries go smoothly.
• Prepare pre-op facesheets for patients.
• Answer and promptly return patient phone calls.
• Other duties as assigned.

Skills

Positive personality

Medical office experience

Communication skills

ENT experience

Task prioritization

Tools

Greenway PrimeSuite

Job description

Our well-established ENT practice located in North Atlanta is seeking an on-site surgery scheduler to work in conjunction with one other scheduler to support 4 ENT physicians.

At Advanced Ear, Nose, Throat and Allergy, we strive to provide a high level of service to our patients, and this role is essentail to patients who are in need of surgery or in-office procedures! Our surgery schedulers are responsible for handling all aspects of scheduling from when the order is placed--checking benefits, obtaining authorizations, scheduling procedures with facilities or in-office, coordinating with vendors, collecting deposits, and scheduling all pre and post-op visits. This person needs to be a team player and have excellent communication skills. There are many personalities involved between patients, vendors, facilities, and coworkers, so being a people-person is a must!

Summary of Responsibilities

• Verify insurance benefits
• Obtain insurance authorizations
• Schedule procedures, as well as pre and post-op appointments
• Collect surgery deposits, depending on insurance benefits
• Coordinate with various facilities where procedures are performed
• Ensure communication between surgical assistants, facilities, and office staff, so that surgeries go smoothly
• Prepare pre-op facesheets for
• Answer and promptly return patient phone calls
• Other duties as assigned

• Positive, friendly personality
• Physician office experience
• ENT experience preferred but not required
• Greenway Health PrimeSuite software experience a plus
• Excellent customer service skills
• Strong organizational skills a must
• Ability to prioritize tasks

• Basic health insurance premium paid in full after 2 full months of employment
• Dental and vision insurance options
• Paid holidays
• PTO (accrual basis)
• 401k, LTD, and life insurance options