Phone-Based ENT Surgery Scheduler

Nationwide Children's Hospital; North Carolina; On-site; USD 38,000 - 60,000; Full time

Job summary

Nationwide Children's Hospital is seeking an organized medical secretary to support the ENT administrative team onsite at the main campus. The role involves answering calls, scheduling and rescheduling surgeries, and coordinating with patients, physicians, and staff to ensure timely procedures.

The ideal candidate has a high school diploma, at least two years of medical secretary experience, and strong computer and communication skills to manage records, insurance bounces, and referrals while

Qualifications

• High school diploma or equivalent required.
• Two years of medical secretary experience required.
• Experience with scheduling and coordinating in a medical setting preferred.

Responsibilities

• Schedules surgeries by coordinating with patients, physicians, and medical staff.
• Confirms patient eligibility for surgery by reviewing records and insurance coverage.
• Coordinates pre-operative testing and medical clearance for patients.
• Ensures equipment and supplies are available for scheduled surgeries.
• Communicates changes in the surgical schedule to all relevant parties.
• Maintains accurate records of all scheduled surgeries and related information.

Skills

Medical terminology

Office skills

Customer service

Communication

Education

High School Diploma or equivalent

Tools

Microsoft Office

Job description

Nationwide Children's Hospital is seeking an organized medical secretary to support the ENT administrative team onsite at the main campus. The role involves answering calls, scheduling and rescheduling surgeries, and coordinating with patients, physicians, and staff to ensure timely procedures.

The ideal candidate has a high school diploma, at least two years of medical secretary experience, and strong computer and communication skills to manage records, insurance bounces, and referrals while