Enrollment Systems & Process Analyst (Hybrid)

Kent State University; Kent (OH); On-site; USD 53,000 - 55,000; Full time

Job summary

Kent State University on Kent Campus, Kent, OH seeks a Technical Enrollment Analyst to support student information systems, design processes, test and troubleshoot, and develop workflows. You will collaborate with faculty, staff, and vendors to ensure student success.

Responsibilities include redesigning business processes, producing reports, updating websites, and maintaining calendars and communication plans while delivering high-quality results in a university environment.

Qualifications

• Bachelor's degree plus two years of experience in a registrar's office or related area.
• Associate's degree plus four years of experience in a registrar's office or related area.
• Six years of progressively responsible experience in a registrar's office or related area.
• Relational databases and Structured Query Language (SQL) knowledge.
• Knowledge of student systems, workflows, data, and processes.

Responsibilities

• Assist in the redesign of business processes, development of functional specifications and test scenarios, complete user testing and create/maintain documentation as needed for new, modified or upgraded technology and processes.
• Complete ad hoc reporting and compliance reporting activities.
• Complete required and timely website updates.
• Develop and maintain e-signature documents and workflow processes.
• Maintain office production calendar to ensure critical systems and processes are student ready.
• Implement and manage communication plans to faculty, staff, and students.
• Provide functional and technical guidance to support staff who work on a project or assignment on a temporary or intermittent basis.
• Provide support for student systems such as Degree Audit, ERP System, and other associated systems
• Perform related duties as assigned.

Skills

Reporting and data visualization tools

Education

Bachelor's degree + 2 years experience in registrar's office or related area

Associate's degree + 4 years experience in registrar's office or related area

Six years of progressively responsible registrar's office or related experience

Job description

Kent State University on Kent Campus, Kent, OH seeks a Technical Enrollment Analyst to support student information systems, design processes, test and troubleshoot, and develop workflows. You will collaborate with faculty, staff, and vendors to ensure student success.

Responsibilities include redesigning business processes, producing reports, updating websites, and maintaining calendars and communication plans while delivering high-quality results in a university environment.