Enrollment Systems Manager (Slate & CRM)

City University of New York; New York (NY); On-site; USD 86,000 - 94,000; Full time

Job summary

City College of New York is seeking an Assistant Director of Enrollment Systems to manage technology infrastructure supporting enrollment management across recruitment, admissions processing, onboarding, and enrollment communications.

You will collaborate with Information Technology, Institutional Research, Student Affairs, and Academic Affairs to optimize Slate CRM and CUNYfirst, support lifecycle processes, and improve data governance and operational efficiency in CCNY’s enrollment activities.

Qualifications

• Bachelor’s degree and four years’ related experience required.
• Four(4) years of related experience in enrollment management, admissions systems administration, higher education technology, or a related field.

Responsibilities

• Assist in implementing and maintaining communication plans that promote CCNY to prospective students.
• Develop and maintain training resources and provide training to users.
• Provide day-to-day support for Slate CRM and CUNYfirst to facilitate recruitment, admissions, onboarding, and enrollment communications.
• Maintain system workflows and automation used for recruitment, admissions operations, and onboarding.
• Support development of reports, dashboards, and analytics for monitoring recruitment and admissions activities.
• Assist with testing system updates, new functionality, integrations, and communications.

Skills

Experience with Slate CRM

Data management

Analytics

Project management

Cross-functional collaboration

Education

Bachelor’s degree

Master’s degree (preferred)

Tools

Slate CRM

CUNYfirst

Job description

City College of New York is seeking an Assistant Director of Enrollment Systems to manage technology infrastructure supporting enrollment management across recruitment, admissions processing, onboarding, and enrollment communications.

You will collaborate with Information Technology, Institutional Research, Student Affairs, and Academic Affairs to optimize Slate CRM and CUNYfirst, support lifecycle processes, and improve data governance and operational efficiency in CCNY’s enrollment activities.