Enrollment & Student Success Associate

Mercer Medicine; Atlanta, Northern (GA, KY); Hybrid; USD 38,000 - 52,000; Full time

Job summary

Mercer University in Atlanta, GA is seeking a dedicated Enrollment Associate to provide administrative and customer service support within the Admissions department. You will assist with admissions and recruitment activities, manage data in CRM and Student Information Systems, and help prospective and current students with processes.

Working closely with Enrollment Management, you will help deliver responsive services, promote academic programs, and support enrollment strategies across campus

Qualifications

• High school diploma or GED required.
• Two years of administrative support experience required, including data entry.
• Demonstrated confidentiality and privacy handling.
• Proficiency with Word, Excel, PowerPoint, and Outlook.

Responsibilities

• Provide administrative and customer service support for Admissions, Recruitment, and Student Success.
• Serve as primary contact for prospective and current students; assist with admissions and recruitment activities.
• Maintain accurate student data and records through CRM and Student Information Systems.
• Support application completion efforts across multiple campus and distance learning locations.
• Collaborate with Enrollment Management staff to deliver responsive student services and enrollment strategies.

Skills

Word

Excel

PowerPoint

Outlook

Organizational skills

Communication

Interpersonal skills

Data entry

Education

High school diploma or GED

Tools

Word

Excel

PowerPoint

Outlook

Job description

Mercer University in Atlanta, GA is seeking a dedicated Enrollment Associate to provide administrative and customer service support within the Admissions department. You will assist with admissions and recruitment activities, manage data in CRM and Student Information Systems, and help prospective and current students with processes.

Working closely with Enrollment Management, you will help deliver responsive services, promote academic programs, and support enrollment strategies across campus